Role Description The Manager, Clinical Documentation Improvement (CDI) is responsible for providing operational oversight and leadership for Accuity's Clinical Documentation Improvement programs, including day-to-day CDI operations and retrospective query writing services for client organizations. This role supports CDI leadership through staff management, auditing, reporting, education, mentoring, and client relationship management. The Manager collaborates with internal and client stakeholders to improve the accuracy, completeness, and integrity of clinical documentation, ensuring that the patient's true clinical picture is appropriately reflected while supporting compliant coding, reimbursement, and quality outcomes. Responsibilities - Clinical Documentation Improvement Operations: - Provide oversight of daily CDI operations and retrospective query writing activities. - Assist with chart and query review, approval, and auditing activities as necessary. - Ensure adherence to CDI best practices, organizational standards, client requirements, and regulatory guidelines. - Maintain the integrity of CDI processes by ensuring client-specific instructions, workflows, and query guidance remain current and accurate. - Review CDI dashboard to monitor KPI reports and operational metrics to evaluate program effectiveness and identify opportunities for improvement. - Prepare and monitor CDI Scorecards for POD and Clients. - Quality Assurance and Performance Management: - Conduct audits of clinical reviews and retrospective queries and maintain quarterly audit records for assigned staff. - Monitor query writer productivity and quality in accordance with departmental standards and policies. - Utilize audit findings, CPU leadership feedback, coding guidance, and industry best practices to evaluate performance and provide coaching. - Identify opportunities for individual and team performance improvement and implement corrective actions as needed. - Reviews cases for CDI Peer-to-Peer/escalations and leads client-facing discussions as CDI Subject Matter Expert. - Prepares case presentations and leads client facing alignment discussion. - Participates in client on-sites to optimize pilot engagement and client relationships. - Promote consistency, compliance, and quality across all CDI activities. - Leadership and People Management: - Provide direct supervision, mentoring, coaching, and development for assigned CDI team members. - Support onboarding, training, and continuing education initiatives for new and existing staff. - Conduct annual performance evaluations and address interim performance concerns when necessary. - Review and approve employee timecards each pay period. - Manage staffing resources, including time-off requests, to ensure adequate operational coverage. - Assist team members with workload management and provide direct support during periods of increased volume. - Client and Stakeholder Collaboration: - Develop and maintain productive relationships with client stakeholders and internal business partners. - Collaborate with CDI leadership, Medical Directors, Coding, DRG Validation, Client Managers, Revenue Cycle Analysts, Query Processors, and client healthcare teams to improve documentation outcomes. - Engage with client concurrent CDI teams to facilitate collaboration and support timely physician query responses. - Contribute to strengthening client relationships through proactive communication and issue resolution. - Participate in client meetings and operational discussions as needed. - Identify operational, quality, staffing, and client risks and proactively escalate issues with recommended mitigation strategies. - Program Implementation and Continuous Improvement: - Participate in new client implementations and team activities. - Contribute to the development of CDI workflows and operational processes for new and existing clients. - Support pilot programs by assisting with issue triage, workflow optimization, and stakeholder communication. - Assist CDI leadership with special projects, departmental initiatives, and process improvement efforts. - Recommend operational enhancements that improve efficiency, quality, and client outcomes. - Utilize CDI performance dashboards and trend analysis to drive operational improvements and support leadership decision-making. - Other Duties as Assigned: - Support departmental and organizational initiatives that contribute to overall business objectives. Qualifications - CCDS (Certified Clinical Documentation Specialist) and/or CDIP (Certified Documentation Improvement Practitioner) certification required. - Bachelor of Science in Nursing (BSN) preferred. - Other healthcare-related degrees may be considered based on relevant experience and qualifications. - Minimum five (5) years of Clinical Documentation Improvement management experience. - Experience overseeing CDI operations, auditing, productivity management, and quality improvement initiatives. - Experience collaborating with physicians, coding professionals, healthcare leaders, and multidisciplinary teams. - Experience utilizing electronic medical records (EMRs), encoder systems, CDI technology platforms, and reporting tools. Core Competencies - Strong leadership, coaching, and employee development skills. - Excellent verbal, written, and interpersonal communication abilities. - Ability to effectively lead and engage remote teams. - Strong organizational skills with attention to detail and accuracy. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Critical thinking and problem-solving capabilities. - Ability to analyze data and utilize performance metrics to drive improvement. - Strong relationship-building and stakeholder management skills. - Commitment to quality, compliance, and continuous improvement. - High level of accountability, professionalism, and integrity. - Ability to work independently while fostering collaboration across teams. - Proficiency with Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Teams. - Ability to learn and navigate multiple EMRs, encoder systems, and healthcare technology platforms. Additional Requirements - Physical Requirements: - The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. - Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. - Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. - Physical effort and exposure to physical risk are limited to that of an office role/environment. - Position and Employment Statement: - While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. - All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.

Role Description Baptist Health is looking to add a Clinical Document Integrity Specialist in our CDI Department at Baptist Metro Square. This is a Full Time remote opportunity. As a Clinical Document Integrity Specialist, you will be responsible for: - Facilitating the improvement in the overall quality, completeness and compliance of the clinical documentation through extensive interaction with physicians, nursing, other patient care givers and coding staff to ensure that documentation supports the DRG assigned to each case to the extent that the physician concurs. - Ensuring that the documentation used in measuring patient outcomes is accurate and complete by conducting initial and concurrent reviews on admissions. - Monitoring assignment of patient status; utilizing designated and approved tools to track progress; serving as a resource to physicians and coding regarding issues related to the appropriateness for inpatient DRG assignment. Qualifications - Associate of Science in Nursing Required - Doctor of Medicine Preferred - Bachelor of Science in Nursing Preferred - Certified Documentation Improvement Professional (CDIP) Preferred - Certified Clinical Documentation Specialist (CCDS) Preferred - Licensed Advanced Registered Nurse Practitioner Required - Licensed Registered Nurse Required - Licensed Physician Assistant Required - Licensed Nurse Practitioner Required Requirements - 3-5 Years Coding Experience - 3-5 Years Utilization Review Experience Preferred - 3-5 Years Knowledge of Coding Clinic Guidelines Preferred - 3-5 Years Experience working in an Acute Care setting Required Company Description Baptist Health is recognized as a top place to work in health care, caring for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include: - Baptist MD Anderson Cancer Center - Baptist Heart Hospital - Baptist Neurological Institute - Wolfson Children's Hospital

Role Description To drive continued success in this exciting clinical research field, we are seeking a committed, skilled, and customer-focused individual to join our winning team as a Senior Medical Writer for our Toronto/Markham, Ontario, Canada on-site location, or remotely from a home-based office anywhere in Canada in accordance with our Work from Home policy. - Author accurate and succinct documents supporting regulatory submissions for clinical trial authorizations and marketing authorization applications, etc., and clinical trial activities. These documents include but are not limited to: - Briefing packages - Regulatory summaries - Integrated Summaries of Safety and Efficacy - Clinical study protocols - Clinical Study Reports (CSRs; full, abbreviated, or synoptic) - Development Safety Update Reports (DSURs)/annual reports - Investigator’s Brochures (IBs) - Develop initial document shells or drafts using appropriate and approved templates and adhering to Everest or sponsor’s writing styles and formats. - Provide appropriate and accurate interpretation of study plans and results based on the provided background materials (e.g., study protocol, statistical analysis plan, Investigator’s Brochure, literature references) and statistical analysis output. - Perform effective editing on assigned medical and scientific writing products to refine them, as much as possible and when time permits, before releasing them for internal and external review. - Follow the Everest governing documents to obtain review comments on the document drafts from internal (Everest team) and external (sponsor staff) reviewers. - Incorporate reviewers’ comments/input into the draft documents and deliver the revised documents for additional review cycle(s). - Follow up on the quality control (QC) findings until they are properly addressed. - Finalize documents for delivery to sponsors according to the established timelines. - Interact with Everest or sponsor Document Publishers for the document publishing of the medical and scientific writing project, to ensure that the final writing product will meet specific document publishing requirements and timelines. - Lead assigned writing projects from initiation to close out of the project. - Act as the primary contact between Everest medical writing team and the sponsor, with a focus on client relationship management and quality deliverables. - Monitor and report on project progress and proactively identify issues or factors that potentially will impact the quality and timeliness of the medical writing projects. - Schedule document reviews by appropriate internal reviewers. - Perform peer and quality control review for documents developed by other Medical Writers, applying medical and scientific writing experience as well as therapeutic area and scientific knowledge in the review. - Contribute to the development and maintenance of standards for medical writing through participation in the development of related SOPs, guidelines, and good working practices. - Keep current on the training of Everest Guidance Documents and with the general requirements or guidelines issued by the pharmaceutical drug trial regulators and ICH. - Plan and carry out professional development. Qualifications - Advanced degree, Ph.D. preferred, in Clinical or Medical or Life Sciences, or Master’s degree with substantial experience in the subject matter. - At least 5 years' experience in medical writing practice, with experience in the pharmaceutical clinical trial environment. - Experience with preparing/authoring documents to support regulatory submissions including clinical trial authorizations and marketing authorization applications (preferred). - Experience with medical writing of clinical and regulatory documents including: - Briefing packages - Regulatory summaries - Integrated Summaries of Safety and Efficacy - Clinical study protocols - CSRs - DSURs/annual reports - IBs - Experience in multiple therapeutic areas and Phase I through IV clinical trials an asset (preferred). - Excellent understanding of clinical trials and common clinical trial statistical analysis methods (preferred). - Demonstrated ability to understand medical information and results; able to communicate effectively, orally and in writing. - Ability to handle multiple projects and clients. - Excellent interpersonal and teamwork skills; detail-oriented, customer- and quality-focused. - Demonstrated experience, knowledge, and understanding of GCP/ICH guidelines, including E3 Structure and Content of Clinical Study Reports. - Well organized and able to work independently. - Comprehensive skills in MS Office applications and Adobe Acrobat. Benefits - Robust benefits package to support your health, well-being, and growth, including: - Medical, dental, and vision coverage - Life & AD&D insurance - Short- and long-term disability - Tuition reimbursement - Fitness reimbursement - Employee assistance program (EAP) - Pension plan - Generous paid time off and sick leave - Opportunity to earn a performance-based bonus - Estimated Salary Range: $90,000 - $140,000.

Role Description To drive continued success in this exciting clinical research field, we are seeking a committed, skilled, and customer-focused individual to join our winning team as a Medical Writer for our Toronto/Markham, Ontario, Canada on-site location, or remotely from a home-based office anywhere in Canada in accordance with our Work from Home policy. - Work closely with the Everest project team members assigned to the project to achieve project milestones according to the project timeline. - Perform Everest internal QC procedures for clinical documents developed by other Medical Writers, such as: - Clinical study protocols - Clinical Study Reports (CSRs; full, abbreviated, or synoptic) - Pharmacokinetic (PK) reports - Statistical reports - Integrated efficacy or safety summaries - Patient narratives - Manuscripts, posters, and abstracts - Apply therapeutic area experience and scientific knowledge in the review and include QC checks for: - Protocol-related information - Accuracy of in-text numbers and source references - Consistency of document styles and formats - Act as a lead medical writer in the preparation of clinical documents or scientific publications. - Perform literature searches to support senior medical writers. - Perform document e-publishing for CSRs and other clinical/regulatory documents. - Plan and manage deliverables and timelines in accordance with clinical trial project teams’ requirements. - Keep current on the training of Everest Guidance Documents and with the general requirements or guidelines issued by the pharmaceutical drug trial regulators and ICH. - Plan and carry out professional development. Qualifications - Advanced degree, Ph.D. preferred, in Clinical or Medical or Life Sciences, or Master’s degree with substantial experience in the subject matter. - At least two years' experience in medical writing practice, with experience in the pharmaceutical clinical trial environment. - Experience with medical writing for clinical study reports for regulatory submission (preferred). - Experience in multiple therapeutic areas and Phase I through IV clinical trials an asset (preferred). - Excellent understanding of clinical trials and common clinical trial statistical analysis methods (preferred). - Demonstrated ability to understand medical information and results; able to communicate effectively, orally and in writing. - Ability to handle multiple projects and clients. - Excellent interpersonal and teamwork skills; detail-oriented, customer- and quality-focused. - Demonstrated experience, knowledge, and understanding of GCP/ICH guidelines, including E3 Structure and Content of Clinical Study Reports. - Well organized and able to work independently. - Comprehensive skills in Microsoft Office applications and Adobe Acrobat. Computing skills with TRS Toolbox pharma edition plugin an asset. Requirements - Strong foundation in statistical and data management. - Ability to perform effective editing on assigned medical writing products. - Experience in performing QC checks on medical writing deliverables. - Ability to incorporate reviewers’ comments/input into draft documents. - Experience in finalizing documents for delivery to Sponsors according to established timelines. Benefits - Robust benefits package including medical, dental, and vision coverage. - Life & AD&D insurance. - Short- and long-term disability. - Tuition reimbursement. - Fitness reimbursement. - Employee assistance program (EAP). - Pension plan. - Generous paid time off and sick leave. - Opportunity to earn a performance-based bonus.