Role Description Are you passionate about helping people, staying organized, and delivering exceptional service? We are looking for motivated individuals to join our remote team as a Client Services Specialist. In this role, you'll serve as a valuable point of contact for clients, assisting with requests, coordinating important details, and helping ensure a smooth and positive experience. This opportunity is ideal for individuals who enjoy communication, problem-solving, and building strong relationships while working independently from home. - Provide support to clients by responding to inquiries and assisting with service-related needs - Help coordinate client requests and ensure tasks are completed efficiently - Share important information, updates, and next steps in a clear and timely manner - Assist with reviewing records, documentation, and service details for accuracy - Monitor ongoing client activities and follow up when necessary - Maintain organized digital files and client information within company systems - Support scheduling, planning, and administrative processes - Work collaboratively with team members to promote a high-quality client experience - Utilize company resources and technology platforms to manage daily responsibilities - Participate in training programs and continuous learning opportunities Qualifications - Strong written and verbal communication skills - Excellent customer service and interpersonal abilities - Ability to prioritize tasks and manage multiple responsibilities - Strong organizational skills and attention to detail - Comfortable working with online systems and digital tools - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years old - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and other regions Benefits - Fully remote position - Flexible work hours - Comprehensive onboarding and training - Ongoing mentorship and leadership support - Career advancement opportunities - Performance-based recognition and incentives - Travel-related discounts and exclusive benefits - Positive and collaborative team environment - Professional development resources

Role Description We are seeking refined, detail-driven individuals to support a high-touch client experience by managing logistics, coordinating schedules, and ensuring every detail is executed flawlessly. This fully remote opportunity is ideal for those who take pride in delivering seamless, elevated service while working independently. No prior experience is required; however, a strong sense of organization, discretion, and client care is essential. Comprehensive training and ongoing support are provided. The Role As a Guest Service Coordinator, you will play a key role in ensuring every client interaction is smooth, polished, and thoughtfully managed from beginning to end. Key Responsibilities: - Provide attentive, personalized communication tailored to each client - Oversee scheduling, confirmations, and detailed coordination with accuracy - Anticipate client needs and proactively ensure all elements are in place - Maintain clear, timely updates throughout the entire process - Deliver a seamless, high-standard experience from initial planning to completion Qualifications - Exceptional attention to detail and organizational ability - Strong, polished communication skills - Ability to manage responsibilities independently with professionalism - Tech-savvy and comfortable navigating digital tools and systems - A proactive mindset with a solutions-oriented approach - A natural ability to create a calm, seamless experience for others Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - Fully remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship - A collaborative, supportive team environment - Performance-based growth opportunities within a premium service space Ideal Candidate Profile This role is especially well-suited for individuals who appreciate flexibility without compromising professionalism, including: - Stay-at-home parents seeking a polished, remote career path - Military spouses - Professionals transitioning into a more flexible, client-focused role - Individuals who value organization, discretion, and elevated service Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply.

Sales Specialist – Large Group Location: Candidates must reside in Northern Virginia or Southern Maryland. Work Arrangement: Remote (Regional) Remote position - Quarterly travel required throughout the Commonwealth of Virginia. Employment Type: Full-time Work Shift: First (Days) Job Description: Sentara Health Plans is looking to hire a Remote Sales Specialist- Large Group. This is an administrative role in support of the Northern Virginia Sales Executive for Large Group. This is a remote position however, candidates must reside in Northern Virginia, and/or the Southern Maryland area. Travel may be required on a quarterly basis throughout the Commonwealth of Virginia. Support (Sr.) Sales Executive in producing and retaining profitable business in the Large Group segment. Interact with consultants, brokers, and benefit administrators and Optima Health business units to achieve these objectives. Conduct group educational meetings with members and prospective members as requested. Education: - Bachelor's degree (required) - or HS grad and 4 years related experience. Related years of experience includes Business Acumen, Customer Relation, Employee Benefits, Health Insurance Industry or related field. Certification: - Valid Virginia Driver’s license (required) - Must obtain an L-HIL or L-LIFEHI within 90 days of hire. Experience: - 4 years Related years of experience includes Business Acumen, Customer Relation, Employee Benefits, Health Insurance Industry or related field (required). - Health Insurance experience (preferred). Keywords: Talroo-Allied Health, L-HIL or L-LIFEHI, Sr. Sales Specialist, Account Manager, Account Executive, Benefit Administrator, Health Plans Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401 (k)/403 (b) with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Lead day-to-day communication for assigned health plan clients • Manage requests and deliverables with tight tracking • Coordinate outreach, scheduling, field ops, reporting • Build client reports, dashboards, and status updates • Flag risks early and drive fixes fast • Maintain milestones, notes, and documentation • Support onboarding and launch of new programs