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Go DocGo
Patient Care Coordinator
Location
United States
Posted
16 days ago
Salary
$34 - $40 / hour
Seniority
Senior
Job Description
Patient Care Coordinator
DocGo
• Reviews remote monitoring software daily for transmission data and alerts • Identifies ALERTS that require immediate attention and notifies clinical staff • Performs remote device interrogation and/or follow up • Documents appropriately in database regarding patient remotes • Enters findings and appropriate communication contact per Clinic Management protocol • Coordinates all device monitoring programs such as Merlin.net, CareLink, Biotronik and Latitude • Uploads and reviews daily CIED reports per protocols • Maintain knowledge of new developments in device technology • Be a resource for remote device management for the practice physicians and clinical staff • Responsible for contributing to company oversight and information security functions as outlined in the employee handbook under ‘Remote Employee HIPAA Guidelines • Resolves issues appropriate to position.
Job Requirements
- International Board of Heart Rhythm Examiners (IBHRE) certification including CCDS, CDRMS, or IBHRE Testamur is preferred (Completion of IBHRE certification will be required within one year of hire)
- Certified Rhythm Analysis Technician (CRAT) certification is required prior to start of employment for applicants without current IBHRE certification
- Possess strong cardiac device knowledge, and cardiac rhythm interpretation
- Able to create device transmission reports which capture all relevant data
- Experience with analysis of Abbott, Boston Scientific, Biotronik, and Medtronic remote device transmissions
- Strong patient education skills
- Capable of working independently and demonstrate self-motivation
- Must be patient, empathetic, reliable and flexible
- Strong interpersonal and communication skills
- Excellent leadership and documentation skills
- Demonstrates professionalism in all interactions to create a positive experience
- Adheres to the CRMS policy
- Exudes confidence and positive body language
- Understanding of all HIPAA regulations and the need to strictly adhere to them.
Benefits
- Paid Time Off
- Medical, Dental and Vision coverage with company as well as individual contribution
- 401k (individual contribution only)
- Paid Sick Leave
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