Job Closed

This listing is no longer active.

Sun Life logo
Sun Life

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Client Record Maintenance Administrator

Location

Ireland

Posted

19 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Client Record Maintenance Administrator

Sun Life

Role Description As a Client Record Maintenance Administrator, you will manage a variety of client record transactions and policy maintenance requests. You will ensure that all updates and changes to client and policy records are processed accurately, in compliance with company policies and regulatory requirements. You’ll have the opportunity to collaborate with internal partners such as Claims, Legal, and Compliance to ensure records are current, complete, and correct. You will receive structured on-the-job training, full guidance and support from your manager, and access to a comprehensive knowledge base to help you build confidence and develop in your role. Key Responsibilities - Client and Policy Record Management - Process client requests such as changes of address, name changes, and updates to contact details - Record and update ownership changes, including owner deaths and ownership transfers - Process and record Power of Attorney, Guardianship, or Conservatorship documentation - Manage Collateral Assignments, including recording and releasing assignments - Verify policyowner identity and ensure documentation meets compliance standards - Handle W-9 requests, returned mail, and missing policyholder follow-ups - Data Accuracy and Quality Control - Ensure all transactions are accurately recorded in administrative systems (e.g., SOLAR, AROW) - Maintain and reconcile client information to support data integrity and audit readiness - Monitor outstanding items, initiate follow-ups, and escalate issues as required - Client Communication - Prepare and send correspondence to clients and third parties regarding record updates - Provide clear and professional written communication aligned with company standards - Support internal partners by supplying accurate client data and responding to information requests - Collaboration and Continuous Improvement - Build and maintain relationships with staff from other departments to resolve queries - Identify process improvement opportunities to increase efficiency and streamline workflows - Participate actively in departmental meetings, training sessions, and team projects Qualifications - Third-level qualification desirable but not required - Previous experience in insurance administration, client servicing, or a related role preferred - Knowledge of life insurance products or financial services industry an advantage Requirements - Strong analytical and problem-solving skills - Excellent written and verbal communication skills - Exceptional attention to detail and accuracy - Strong organizational and time management abilities - Proven ability to work independently and within a team environment - High degree of integrity and commitment to client service and quality - Ability to adapt and thrive in a fast-paced, dynamic environment Benefits - Structured on-the-job training with full support and mentorship - Opportunities for career development and professional growth within IFM - Collaborative and inclusive team culture - Opportunity to contribute to process and system improvements

Related Categories

Related Job Pages

More Administration Jobs

Full TimeRemoteTeam 1,001-5,000H1B Sponsor

Title: Coordinator of Patient Administration - Lafayette/Baton Rouge/Houma/New Orleans Remote Location: Lafayette United States Job Description: CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: - LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. - HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. - TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions - Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL's medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient's case to the staff's attention as appropriate, including following: Prioritize competing objectives (patient's plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL's medical devices to determine the best path forward for patient's care and advise providers or their staff accordingly. Utilize individualized analysis and the Plan of Care, proactively, to make provider's or their staff aware of patient's next level of care and how ZOLL's medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL's medical devices with minimal disruption. Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer's environment. Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. - Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. - Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. - Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. - Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). - Achieve and maintains acceptable performance metrics. - Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. - Participate in any and all reasonable work activities as assigned and deemed appropriate by management. - Additional duties as assigned by management. Required/Preferred Education and Experience - High School Diploma /GED required - Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. - Healthcare/Medical Device (Clinical or Billing) experience preferred - Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. - Ability to proactively plan and work autonomously in close collaboration and communication with others - A high sense of urgency and flexibility to one's schedule - Superior organizational skills with the ability to multi-task - Problem solving mentality, while being accountable for each task from beginning to end. - Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. - Effective team player who is also capable of working independently with strong self-motivation. - Must have a valid driver's license Knowledge, Skills and Abilities - Ability to proactively plan and work autonomously in close collaboration and communication with others. - A high sense of urgency and flexibility to one's schedule. - Superior organizational skills with the ability to multi-task. - Problem solving mentality, while being accountable for each task from beginning to end. - Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. - Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements - 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Standing - Constantly - Walking - Constantly - Sitting - Frequently - Lifting - - Carrying - - Pushing - - Pulling - - Talking - Constantly - Hearing - Constantly - Repetitive Motions - - Eye/Hand/Foot Coordination - ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $50,000.00 to $55,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Louisiana
$50K - $55K / year

Lead Oracle Fusion Cloud ERP Administrator

Navtech, Inc.

NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 Ph: (224) 348-1340 Email: alex@navtechusa.com Website: www.navtechusa.com E-Verified Company

Administration20 days ago

Role Description This role will be part of a growing team responsible for maintaining and supporting all aspects of the Oracle Fusion Cloud ERP application. The Lead Oracle Fusion Cloud ERP Administrator is responsible for leading Oracle Fusion Cloud ERP application deployment administration, application registration, functional setups, and managing data for configuration set migration. This role will provide technical guidance to team members in managing Oracle Fusion Cloud instance configurations and enterprise applications. The Technical Lead will work with implementation partner and business leadership to help project teams with the implementation and maintenance of business and enterprise software solutions. The Lead will work with architects, developers, business users, and leads to ensure that project deliverables are aligned with desired business processes and IS design standards. We are looking for a candidate with in-depth understanding of Oracle Fusion Cloud ERP, experienced in ERP implementations, a team player and leader that is reliable, enthusiastic, committed, creative, and customer-focused. This role also requires strong collaboration skills to focus on a diverse palette of technical and operational work in a continuously evolving environment. Qualifications - Minimum of Bachelor's Degree in Software Engineering/Computer Science or equivalent - 5+ years of experience administering Oracle Fusion Cloud ERP, EPM & OTM - 8+ years of overall ERP Administration Experience - Working knowledge of Oracle Cloud Infrastructure will be valuable - Experience in leading full Oracle Cloud ERP Implementation projects involving Requirements, Design, Testing and Roll-out - Comfortable with Oracle Fusion data dictionary and relationship between various objects, to quickly understand requirements and design solutions - Deep understanding of SDLC, IT Change Control processes, Deployment Methodologies and Application Server Life Cycle Management - Ability to lead other functional leads through the different project phases - Exceptional and advanced English communication skills with all levels of an organization are required (written, verbal, digital, and formal presentations) - Desire to teach and mentor other engineers with varying domains of expertise Requirements - This position will be focused on administering key applications Oracle Fusion ERP & EPM, and OTM throughout their implementation & support lifecycles - Manage Oracle Fusion Cloud ERP application metadata such as provisioning configurations, enterprise applications, domains, and application components such as pillars, environment types, module types, and middleware components - Maintain setup metadata such as offerings, options, features, setup tasks and tasks lists - Manage data for Configuration Set Migration - Effectively Lead Oracle Cloud ERP, EPM and OTM Deployments and Configurations and drive project deliverables - Monitor Oracle Fusion Cloud ERP application performance and architecture and maintain the Cloud ERP reliability, integrity, and recoverability - Design, Update and Implement user security and roles within Oracle Fusion Cloud Security - Add and manage users and provision roles and data access sets based on organization-defined data security policies and user role matrix defined by the business - Monitor & Manage Oracle Cloud ERP, EPM and OTM application in all environments - Perform System/Service Maintenance Tasks, Back Up and Recovery of Oracle Fusion Applications - Work with internal staff, third-party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages - Develop ERP KPIs and Metrics Reports and Dashboards - View and monitor service detail and service notifications related to patching/critical updates/downtime - Assist technical team members in managing Oracle Fusion Cloud instance configurations and enterprise applications - Function as the primary point of contact for all issues related to Oracle ERP Cloud - Document system requirements and process flows - Partner with Development and Product Teams to identify issues, driving issue resolution - Maintain business continuity and disaster recovery processes Company Description NAVTECH INC 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 Ph: (224) 348-1340 Email: alex@navtechusa.com Website: www.navtechusa.com E-Verified Company

United States
Job Closed
Compass Surgical Partners logo

Procure-to-Pay Administrator

Compass Surgical Partners

The Leading Independent, Full-Service ASC Management Partner

Administration20 days ago
Full TimeRemoteTeam 11-50Since 2011H1B No Sponsor

• Serve as the primary administrator and subject matter expert for the organization's procure-to-pay platform • Maintain and optimize contract, item master, vendor, and pricing data to ensure accuracy and consistency across all centers • Partner with GPOs, distributors, and internal stakeholders to manage pricing updates, contract changes, and purchasing workflows • Monitor procure-to-pay processes and identify opportunities to improve efficiency, reduce manual effort, and enhance data quality • Investigate and resolve purchasing, pricing, and system-related discrepancies • Develop and maintain standard operating procedures, workflows, and process documentation to support enterprise-wide consistency • Support onboarding and integration of new centers into procure-to-pay systems and processes • Create reports, dashboards, and analyses that provide visibility into purchasing activity, supply costs, and process performance • Collaborate with Operations, Finance, Supply Chain, and center teams to improve procurement effectiveness and cost management • Provide training, support, and guidance to users across the organization on procure-to-pay processes and system functionality

United States
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

Title: Coordinator of Patient Administration - Gainesville / Ocala remote type Remote locations - Gainesville, FL - Tampa, FL - Ocala, FL time type Full time Job Description: CMSAt ZOLL, were passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in peoples lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: - LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. - HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. - TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products/services with physicians, other healthcare professionals and support staff. Essential Functions Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL’s medical devices for clinically appropriate cases. Determine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: - Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly. - Utilize individualized analysis and the Plan of Care, proactively, to make provider’s or their staff aware of patient’s next level of care and how ZOLL’s medical devices may play a role. Collaborate with ZOLL TM/RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL’s medical devices with minimal disruption. - Manage the follow-up process by working with other departments, such as National Accounts, as they work closely with payers to drive efficiencies within the payer’s environment. - Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services. - Ensure timely processing of required documentation to prevent delays in the appropriate provision of services and products and reduce risk to recurring revenue streams. - Develop and maintain full working knowledge of a significant volume of specific and highly varied payor requirements and ensure compliance with such requirements in order to increase realization of reimbursement payments to the company. - Provide ongoing education and training to hospital and office staff on medical device order requirements and workflows to achieve operational efficiencies. - Responsible for improved claims billing yield within a defined geography consisting of assigned accounts, including eligibility for potential bonus incentive opportunities based on same. - Assist with departmental projects and special tasks when assigned (e.g., Pilot Teams). - Achieve and maintains acceptable performance metrics. - Comply with Standard Operating Procedures, and maintain working knowledge of applicable healthcare related regulations, particularly HIPAA. - Participate in any and all reasonable work activities as assigned and deemed appropriate by management. - Additional duties as assigned by management. Required/Preferred Education and Experience - High School Diploma /GED required - Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. - Healthcare/Medical Device (Clinical or Billing) experience preferred - Experienced ability to navigate Hospital and Clinic/Practice environments defined as proficiently navigating hospital flow, document collection, along with competent and confident provider and patient interaction. - Ability to proactively plan and work autonomously in close collaboration and communication with others - A high sense of urgency and flexibility to one’s schedule - Superior organizational skills with the ability to multi-task - Problem solving mentality, while being accountable for each task from beginning to end. - Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. - Effective team player who is also capable of working independently with strong self-motivation. - Must have a valid driver's license Knowledge, Skills and Abilities - Ability to proactively plan and work autonomously in close collaboration and communication with others. - A high sense of urgency and flexibility to one’s schedule. - Superior organizational skills with the ability to multi-task. - Problem solving mentality, while being accountable for each task from beginning to end. - Proficient working knowledge of MS Office (including Power BI, Excel, Word, Outlook) & Customer Relationship Management systems (Salesforce.com, Dynamics) is preferred. - Effective team player who is also capable of working independently with strong self-motivation. Travel Requirements - 80% This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Standing - Constantly - Walking - Constantly - Sitting - Frequently - Lifting - - Carrying - - Pushing - - Pulling - - Talking - Constantly - Hearing - Constantly - Repetitive Motions - - Eye/Hand/Foot Coordination - ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $50,000.00 to $55,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Florida
$50K - $55K / year