• Manage a personal and growing client portfolio • Direct responsibility for clients and their properties (damage management — receiving reports and commissioning contractors; tenant management — receiving and handling inquiries; re-letting; processing owner requests) • Build specialist knowledge in property management • Maintain accurate records in the company's system and document processes precisely • Customer-focused mindset and actions

• Manage and support a dedicated and growing client portfolio • Direct responsibility for clients and their properties (damage management — receiving reports and commissioning tradespeople; tenant management — logging and processing inquiries; re-letting/new rentals; handling owner requests) • Develop expertise in property management • Maintain accurate records and documentation in the company’s system • Customer-focused thinking and actions

• Manage your own and growing client portfolio • Direct responsibility for clients and their properties (damage/claims management — receiving reports and commissioning contractors; tenant management — recording and processing inquiries; re-letting; handling owner requests) • Build expertise in property management • Maintain accurate records in the company system and document processes precisely • Customer-focused thinking and actions • NO sales / sales activities

• Building and maintaining customer relationships. • Strong communication, active listening, and clarity to conduct commercial conversations with customers across Brazil. • Strategic and adaptable persuasion: ability to guide customers to the appropriate solution. • Sales techniques and approaches. • Willingness to learn (or existing mastery of) prospecting, probing, negotiation, and closing methods. • Ability to adapt solutions to the customer’s real context. • Good typing skills and proficiency with CRM systems and sales entry/recording. • Organized in routines and in managing and following up on one’s own client portfolio.