Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.
Multi-Channel Outbound SDR
Location
United States
Posted
66 days ago
Salary
0
Seniority
Mid Level
Job Description
Multi-Channel Outbound SDR
Virtual Coworker
Role Description To generate qualified discovery calls for the Virtual Coworker sales team through strategic LinkedIn outreach and targeted phone follow-up. The SDR owns the top of the pipeline - identifying the right prospects, making the first contact, and booking the conversation. The sales team takes it from there. Qualifications - Experience with LinkedIn Sales Navigator - Strong communication skills - Ability to manage multiple tasks Requirements - Research and qualify 15–20 target prospects daily using LinkedIn Sales Navigator - Send 50–65 personalised LinkedIn connection requests per week - tailored to each prospect's industry and role - Follow up with a phone call via Google Voice within 48 hours of sending LinkedIn message - Execute 150–200 outbound dials per week - warm follow-ups first, then targeted cold outreach - Manage the full 4-touch sequence per prospect (2 LinkedIn + 2 calls) then archive - Log every touch and outcome in Zoho CRM same-day without exception - Submit a weekly pipeline report to Transition Manager every Monday by 9:00 AM PH time - Book qualified discovery calls into the sales team's calendar - A/B test message variations and feed learnings back to the team Benefits - Competitive salary - Flexible working hours - Opportunity for professional growth
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