Personalized mental health treatment for teens, young adults & families in crisis.
Care Coach Lead
Location
United States
Posted
2 hours ago
Salary
$55K - $70K / year
Seniority
Senior
Job Description
Care Coach Lead
Charlie Health
• Lead, train, and support a team of care coaches in their daily responsibilities. • Foster a positive and collaborative team culture that emphasizes open communication, respect, and mutual support. • Ensure care coaches are meeting performance metrics and delivering high-quality, client-centered care. • Conduct regular team meetings and 1:1s to provide ongoing feedback and support. • Support the continuous improvement of programs by reviewing care coach performance, client outcomes, and feedback to identify areas for growth. • Assist in the onboarding and ongoing training of new care coaches.
Job Requirements
- Minimum 2 years working experience in a Crisis position as a Supervisor
- Available evenings (until 9p MST) and Saturdays
- Prior management experience
- Experience in a KPI driven environment
- Clinical background or licensure a plus
Benefits
- Comprehensive benefits to all full-time, exempt employees
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