Charlie Health logo
Charlie Health

Personalized mental health treatment for teens, young adults & families in crisis.

Care Coach Lead

CoachGeneralFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 hours ago

Salary

$55K - $70K / year

Seniority

Senior

Bachelor Degree2 yrs expEnglish

Job Description

Care Coach Lead

Charlie Health

• Lead, train, and support a team of care coaches in their daily responsibilities. • Foster a positive and collaborative team culture that emphasizes open communication, respect, and mutual support. • Ensure care coaches are meeting performance metrics and delivering high-quality, client-centered care. • Conduct regular team meetings and 1:1s to provide ongoing feedback and support. • Support the continuous improvement of programs by reviewing care coach performance, client outcomes, and feedback to identify areas for growth. • Assist in the onboarding and ongoing training of new care coaches.

Job Requirements

  • Minimum 2 years working experience in a Crisis position as a Supervisor
  • Available evenings (until 9p MST) and Saturdays
  • Prior management experience
  • Experience in a KPI driven environment
  • Clinical background or licensure a plus

Benefits

  • Comprehensive benefits to all full-time, exempt employees

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