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Scale-X Solutions

We believe in leaders at every level. We are not a business where you wait to be told what to do — we hire people who take ownership, think commercially, and bring solutions. We have built a high-performance culture built on accountability, respect and the drive to deliver exceptional outcomes for our clients. If you are the type of person who gets energy from solving complex problems, who takes pride in work that actually ships and makes a difference, and who wants to be part of a company that is genuinely growing — we want to hear from you. How to Apply To apply, please submit your CV and a brief cover letter outlining your most relevant AI integration or automation project — what you built, what problem it solved, and what the outcome was. We are reviewing applications on a rolling basis and encourage early submissions.

AI Integration Specialist

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteMid LevelTeam 11-50

Location

Philippines

Posted

15 hours ago

Salary

A$14 - A$15 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

AI Integration Specialist

Scale-X Solutions

Role Description We are seeking an innovative and technically skilled AI Integration Specialist to design, implement, and optimize automated workflows across HubSpot, Actionstep, and other business systems. The ideal candidate will have experience leveraging AI tools, workflow automation platforms, CRM systems, and legal practice management software to streamline operations, improve client experiences, and increase organizational efficiency. This role will work closely with business stakeholders, legal teams, operations, and sales departments to identify automation opportunities and deploy scalable AI-driven solutions. Key Responsibilities - AI & Workflow Automation - Design, develop, and implement AI-powered workflows and business process automations. - Identify repetitive tasks and manual processes that can be streamlined through automation. - Integrate AI tools to improve operational efficiency, client communications, and data management. - Develop automated workflows for lead management, client intake, document generation, task assignments, and reporting. - Monitor and optimize workflow performance to maximize efficiency and accuracy. - HubSpot Administration & Automation - Build and manage HubSpot workflows, sequences, pipelines, and automation processes. - Automate lead nurturing, sales processes, customer onboarding, and marketing campaigns. - Configure custom properties, reports, dashboards, and integrations. - Ensure CRM data integrity and process consistency. - Collaborate with sales and marketing teams to improve customer journey automation. - Actionstep Administration & Automation - Configure and optimize Actionstep workflows and matter management processes. - Automate client intake, legal workflows, document generation, and task management. - Integrate Actionstep with HubSpot and other third-party platforms. - Support legal teams by improving operational processes and reducing manual workloads. - Maintain workflow documentation and process maps. - Systems Integration - Develop and maintain integrations between HubSpot, Actionstep, and other business applications. - Utilize automation platforms such as Zapier, Make (Integromat), Microsoft Power Automate, or similar tools. - Ensure seamless data synchronization across systems. - Troubleshoot integration issues and optimize system performance. - Reporting & Analytics - Create dashboards and reports to measure workflow performance and automation effectiveness. - Analyze business processes and recommend continuous improvements. - Track key performance indicators (KPIs) related to automation initiatives. Qualifications - Bachelor's degree in Information Technology, Computer Science, Business Systems, or a related field (preferred). - 2+ years of experience implementing workflow automation and systems integrations. - Hands-on experience with HubSpot CRM and workflow automation. - Experience administering or working with Actionstep legal practice management software. - Knowledge of AI tools and AI-assisted business automation solutions. - Experience with automation platforms such as: - Zapier - Make (Integromat) - Microsoft Power Automate - n8n - Strong understanding of APIs, webhooks, and data integrations. - Excellent analytical and problem-solving skills. - Strong communication and stakeholder management abilities. Preferred Qualifications - Experience working within legal, professional services, or consulting environments. - Knowledge of OpenAI, ChatGPT, AI agents, or other generative AI technologies. - Experience with CRM optimization and customer journey automation. - Familiarity with project management methodologies and process improvement frameworks. - Basic understanding of SQL, JavaScript, or Python. Technical Skills - CRM & Practice Management - HubSpot CRM - Actionstep - CRM Workflow Automation - Automation & Integration - Zapier - Make (Integromat) - Microsoft Power Automate - n8n - API Integrations - Webhooks - AI Technologies - ChatGPT / OpenAI - AI Agents - AI-Powered Workflow Automation - Prompt Engineering - Reporting & Analytics - HubSpot Reporting - Dashboard Creation - Process Mapping - Workflow Analysis Key Competencies - Process Improvement Mindset - Technical Problem Solving - Systems Thinking - Innovation and Creativity - Attention to Detail - Project Management - Communication and Collaboration - Adaptability and Continuous Learning

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