Role Description We are currently seeking organized and detail-oriented individuals to join our team as Travel Professionals. In this role, you will assist with organizing, managing, and coordinating travel plans while ensuring all booking and itinerary details are accurate and seamless for clients. This is a fully remote opportunity with flexible scheduling, making it ideal for individuals looking to work from home in a structured, supportive environment. No prior experience is required—training and ongoing support are provided. - Create and organize client itineraries based on travel preferences and schedules - Coordinate bookings for flights, hotels, cruises, and vacation packages - Review and confirm all travel details for accuracy - Assist with updates, changes, and itinerary adjustments as needed - Communicate with clients via email and online platforms - Maintain organized records of bookings and itinerary information - Stay up to date on travel options, availability, and current promotions Qualifications - Strong attention to detail and organizational skills - Ability to manage multiple tasks and timelines - Clear and professional communication skills - Self-motivated with the ability to work independently - Comfortable using online systems and basic technology - Willingness to learn and follow training provided Requirements - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain Benefits - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and resources - Opportunity for growth and advancement

Role Description We are looking for a Customer Service Specialist who has experience with durable medical equipment OR pharma OR medical device for items like: - Insulin pumps (like Tandem devices) - Continuous glucose monitors (CGMs) - Oxygen equipment - Wheelchairs and walkers - Hospital beds - CPAP machines This is a fully remote role. Schedule: Monday-Friday with an 8 hrs shift between 6am-4pm. Prefer bi-lingual candidates (Spanish/French). Responds promptly to resolve inbound customer inquiries, with the ability to provide support via phone, chat, and outbound communication. - Effectively addresses customer questions and concerns using approved communication standards. - Applies sound judgment in selecting appropriate methods and techniques to resolve customer requests. - Thrives in a technical environment, delivering solutions to customers who may be experiencing high-stress situations, while maintaining the ability to de-escalate concerns. - Leverages training resources and process documentation to ensure accurate and thorough recording of customer interactions within the CRM system. - Identifies potential product-related health and safety concerns and follows established internal escalation procedures. - Contributes to continuous improvement by recommending enhancements to customer-facing processes and materials. - Serves as a strong customer advocate, representing customer needs and perspectives internally. - Completes all required training prior to assuming full job responsibilities. - Consistently meets or exceeds established Customer Care performance metrics, including quality, accuracy, call monitoring, and adherence. - Maintains compliance with departmental attendance standards. - Provides second level product support. Qualifications - High School diploma required. - 1 year previous experience in a Customer Service required. MUST HAVE EXPERIENCE IN DME (durable medical equipment) OR PHARMA OR MED DEVICE. - 1 year of experience in a Customer Technical Support or Customer Sales Support role preferred. - Experienced with use of electronic documentation systems preferred. - Bilingual Spanish/French encouraged. - Bachelor’s degree in biology or health related field encouraged. - Ability to read and follow flow diagrams, scripts, and work with decision trees. - Ability to perform work using a CRM tool which requires navigating in an automated system. - Knowledge of HIPAA desired. - Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support. - Skilled at presenting complex information in a clear, concise manner to all levels within the department. - Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner. - Able to react to changing situations in a timely, calm, and confident manner. - Computer competency including MS office, Internet, and navigation of customer relationship management (CRM) systems. - Ability to learn quickly in a fast-paced environment. - Ability to type at least 55wpm with a high rate of accuracy. - Flexibility to work shifts including weekends, holidays and beyond regularly scheduled workday as needed. - Strong critical thinking skills with the ability to take known concepts and apply them to solve new or different problems. - Able to assert own ideas and persuade others through effectively consolidating, evaluating, and presenting relevant information. - Skilled at promoting team cooperation and a commitment to team success. - Demonstrated experience successfully assisting, mentoring, and training others. Requirements - This is a Contract position based out of San Diego, CA. - The pay range for this position is $25.00 - $30.00/hr. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Jul 2, 2026.

Role Description Communicates in a clear, concise manner, orally and in writing, with customers to influence and negotiate to obtain immediate payment and resolve delinquent account balances. Manages & deescalates conflict when speaking to a customer. Ability to manage up to and including later stage delinquent and complex account situations, utilizing professional knowledge and experience to determine appropriate approaches to achieve resolution. Manages delinquencies from rolling to the next level. - Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions. - Demonstrates the ability to apply consistency in work processes. - Proficient use of multiple systems. - Executes & exhausts all skip tracing resources to reach a decision maker. - Appropriately applies all collection tools & payment options to resolve delinquency and minimize bad debt. - Appropriate documentation of accounts and follow-up. - Self-motivated, dependable and able to work productively in a dynamic, high energy, rapidly changing environment. - Competitive, persistent & assertive. - Engages in peer collaboration as it relates to sharing/implementing collection best practices. - Ability to work with minimal supervision. - Participates in special projects and performs additional duties as required. Qualifications - High School Diploma with 1-2 years of experience in a related field. - At least one year of transportation industry customer support experience. - Basic accounting and Skip Tracing knowledge. - Analytical skills. - Sound decision making/judgment. - Ability to maintain confidentiality of customer and company information. - Organized/Time Management ability. - Ability to be productive while maintaining quality. - Results-Oriented. - Self-motivated. - Effective oral and written communication skills. - Working knowledge of Google Sheets. - Working knowledge of FDCPA and any other applicable Federal laws. - Flexible/Adaptable to change. - Detail Oriented. - Proficient computer skills including Office and/or Google suite products. Familiarity with AI and an eagerness to learn more. - Must pass a successful background investigation. Requirements - Minimum Required Qualifications for Consideration. Benefits - Health, dental and vision insurances. - Retirement savings plan. - Paid time off. - Health savings account. - Flexible spending accounts. - Life insurance. - Disability insurance. - Tuition reimbursement. - Comprehensive and market competitive benefits designed to support your personal and professional well-being. Company Description The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. Pay Range: $18.30 - $20.60

Role Description Working in a lively and fast-paced call center environment, the Customer Service Specialist is the primary point of contact for WEX customers. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email. You will be assigned to support one of the following call centers based on business needs: - WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products. - WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage. - WEX Health (Benefits Administration): Provide comprehensive support to participants during annual benefits enrollment and throughout the year supporting questions regarding enrolled benefits. - WEX Mobility (Fleet & OTR): Supporting fleet customers, drivers, and merchants with fuel card authorizations and account management. Qualifications - High School Diploma or GED. - Solid computer and keyboarding skills; proficiency with Google Suite or Microsoft Office. - Willingness to work a flexible schedule, which may include weekends, holidays, and occasional overtime. - Must successfully pass a background check. - Positive, professional attitude and excellent phone etiquette. - Ability to learn and master new, complex systems quickly. - Strong verbal and written communication skills. - Demonstrated ability to handle multiple tasks in a goal-oriented, fast-paced environment. - A history of working successfully in a collaborative team environment. Requirements - Maintain strict adherence to corporate security measures, company policies, and (for Health/Cobra roles) HIPAA guidelines. - Maintain accurate, detailed records of all interactions within the CRM (Salesforce). - This is a work from home position requiring a professional, private, and quiet workspace free from distractions to ensure customer privacy and data security. - Candidates must have access to a reliable, high-speed internet connection capable of supporting multi-system navigation and VoIP calling. Benefits - Health, dental, and vision insurances. - Retirement savings plan. - Paid time off. - Health savings account. - Flexible spending accounts. - Life insurance. - Disability insurance. - Tuition reimbursement. - Quarterly or annual bonus based on role and applicable plan.