Forward Deployed Engineer
Location
United States
Posted
63 days ago
Salary
$130K - $160K / year
Seniority
Mid Level
Job Description
Forward Deployed Engineer
Motorq
Role Description Some of the most important moments in a customer relationship happen in the room — when a demo lands perfectly, when a prototype makes an abstract capability suddenly real, or when a workshop shifts how a customer thinks about what's possible with connected vehicle data. The Forward Deployed Engineer (FDE) at Motorq lives for those moments. The FDE is a technical generalist and customer-facing engineer who operates across both new business and existing accounts. On the sales side, you partner with Account Executives to: - Demonstrate Motorq's platform compellingly - Run technical discovery - Build custom prototypes that bring prospective customers' specific use cases to life On the customer side, you work alongside Strategic Customer Executives and the Customer Success team to: - Drive deep product adoption - Lead technical workshops - Evangelize Motorq's full capabilities — including our growing AI and agentic product layer — to users and technical stakeholders within our most important accounts This role requires a rare combination: - The technical depth to build and demonstrate real solutions - The communication skills to explain complex ideas to non-technical audiences - The customer empathy to understand what someone actually needs before proposing how to solve it You will travel regularly to be present where it matters most — at customer sites, workshops, and industry events. Qualifications - 3+ years of experience in a technical, customer-facing role — solutions engineering, forward deployed engineering, technical consulting, or similar - Proficiency in at least one scripting or programming language and comfort working with REST APIs, JSON, and data querying tools (SQL, Snowflake, or similar) - Familiarity with data science concepts — including data pipelines, exploratory analysis, statistical reasoning, and working with large structured datasets — sufficient to engage credibly with data engineering and analytics counterparts - Experience building demos, prototypes, or proof-of-concept applications in a sales or customer success context - Familiarity with AI/ML concepts and tools — LLMs, agents, data pipelines — and the ability to demonstrate AI-powered features credibly to technical and non-technical audiences - Background in fleet management, telematics, automotive software, IoT, or connected vehicle platforms is a strong plus - Strong written and verbal communication skills — able to produce clear technical documentation and lead engaging workshops with diverse stakeholder groups - Willingness and ability to travel regularly (approximately 8–10 business days per month) to customer sites across the US Requirements - Support pre-sales cycles by leading technical discovery, delivering compelling platform demonstrations, and building custom proof-of-concept prototypes tailored to prospective customers' specific use cases and data environments - Design and facilitate technical workshops with prospective and existing customers — helping them understand Motorq's data model, API capabilities, AI features, and integration patterns in the context of their own operations - Develop reusable demo environments, sample applications, and prototype templates that showcase Motorq's platform across key use cases — fleet maintenance, driver safety, fuel management, vehicle recovery, EV health, and more - Work alongside Strategic Customer Executives and Technical CSMs to drive adoption within existing accounts — identifying underutilized capabilities, removing technical barriers, and helping customers unlock more value from the platform - Evangelize Motorq's AI and agentic product capabilities — including LLM-powered insight engines and automated fleet workflows — to both technical and business audiences - Serve as a technical bridge between customers and Motorq's Product and Engineering teams — surfacing real-world use cases, feeding implementation feedback into the roadmap, and helping shape what gets built next - Contribute to Motorq's external technical presence — developer documentation, technical blog posts, conference talks, and community engagement — helping establish Motorq as the go-to platform for connected vehicle intelligence - Travel regularly to customer sites across the US to deliver workshops, support proof-of-concept engagements, and strengthen relationships with technical counterparts Benefits - Base salary: $130,000–$160,000 per year - Performance bonus of up to 10% based on individual and company performance - Equity participation - Full benefits: medical, dental, vision, 401(k), paid parental leave
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