Role Description Are you a strategic thinker with a knack for problem-solving and a strong business acumen? Do you thrive in a fast-paced environment and have a passion for innovation? If so, then SimpleBroker.ai wants you! As a Business Consultant at SimpleBroker.ai, you will have the opportunity to work with some of the most forward-thinking companies in various industries, helping them to optimize their operations, increase efficiency, and drive growth. Your role will be crucial in identifying and analyzing business needs, developing strategic plans, and implementing solutions to achieve success. - Conduct in-depth research and analysis to understand the client's business and industry landscape - Identify areas of improvement and develop tailored strategies and solutions to address specific business challenges - Collaborate with cross-functional teams and client stakeholders to implement and execute on the proposed strategies - Monitor and measure the effectiveness of implemented solutions and make recommendations for further improvement - Stay updated on industry trends and best practices to provide valuable insights and suggestions to clients - Act as a trusted advisor to clients, building strong relationships and representing the company's reputation and values at all times Qualifications - Bachelor's or Master's degree in Business Administration, Management, or a related field - Minimum of 3 years of experience in business consulting or a similar client-facing role - Excellent analytical and problem-solving skills - Strong verbal and written communication skills - Proven experience in project management and delivering results within tight deadlines - Ability to work independently and collaboratively within a team - Passion for continuous learning and keeping up with industry trends and advancements Benefits - We value diversity and believe that a variety of perspectives and experiences drive innovation - We are committed to creating an inclusive and welcoming work environment for all employees Company Description SimpleBroker.ai is a leading technology-driven consulting firm, specializing in creating cutting-edge solutions for businesses of all sizes. Our team of experts is constantly pushing the boundaries of what's possible.

• Configure and develop application integrations within the Saviynt platform • Implement onboarding of enterprise applications into Saviynt • Configure connectors, workflows, access models, and provisioning processes • Work closely with application owners and project stakeholders to integrate new systems • Troubleshoot technical issues and optimise onboarding processes • Support testing, deployment, and documentation

Role Description Mercier Consultancy Group is currently seeking motivated and customer-focused Dutch Speaking Customer Service Advisors to join a dynamic and rapidly growing Customer Support Services team based remotely within Greece. This is a fantastic opportunity for Dutch-speaking professionals who are passionate about delivering outstanding customer experiences and are looking to advance their careers within the Customer Support Services industry. - Deliver prompt, professional, and empathetic customer support to Dutch-speaking clients via telephone, email, and live chat channels. - Accurately identify, investigate, and resolve customer queries, complaints, and service requests in line with company standards and Customer Support Services best practices. - Maintain comprehensive and up-to-date records of all customer interactions within the CRM system, ensuring data accuracy and compliance at all times. - Proactively follow up on open cases to ensure full resolution and a high standard of customer satisfaction. - Collaborate closely with internal teams and departments to escalate complex issues and drive swift, effective outcomes for customers. - Stay informed of product, service, and policy updates in order to provide customers with accurate and relevant information at all times. - Contribute positively to team performance targets, quality benchmarks, and overall service delivery goals within the Customer Support Services environment. - Provide constructive feedback on recurring customer issues to help improve processes, service quality, and the overall customer experience. Qualifications - Native or fluent Dutch language skills (both spoken and written) are essential for this role. - A valid EU passport or the legal right to work within the European Union is mandatory. - Previous experience in a customer service, customer support, or client-facing role is highly advantageous. - Strong verbal and written communication skills with a natural ability to engage, reassure, and assist customers effectively. - Proficiency in English at a communicative level to facilitate internal communication and team collaboration. - A reliable internet connection and a suitable home working environment suitable for remote work within Greece. - A positive, solution-oriented mindset with the ability to remain professional and composed under pressure. Benefits - Competitive Monthly Salary reflective of your skills, experience, and the demands of the Customer Support Services sector. - Fully Paid Training Programme to ensure you are set up for success from day one. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package including return flight, private airport transfer, and hotel accommodation upon arrival in Greece. - Monthly Performance Bonus to reward your hard work and dedication. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and reward. - A supportive, multicultural, and inclusive team environment within a leading international Customer Support Services operation. - And Much More... Company Description Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a strong footprint across the European market, we pride ourselves on delivering tailored staffing solutions that drive real results for both our clients and our candidates.

Role Description We are seeking a highly motivated and enthusiastic Remote Travel Agent to join our team. As a Remote Travel Agent, you will be responsible for assisting clients in planning and booking their dream vacations. This is a part-time, remote/telecommute position, meaning you will have the flexibility to work from anywhere in the world. - Communicate with clients via phone, email, and other communication channels to understand their travel preferences and needs - Research and recommend destinations, accommodations, and activities based on clients' interests and budget - Create customized travel itineraries, including flights, accommodations, transportation, and activities - Book reservations for flights, hotels, car rentals, tours, and other travel services - Provide excellent customer service and ensure client satisfaction throughout the entire booking process - Stay up-to-date on industry trends, travel regulations, and destination information - Collaborate with other team members to continuously improve our services and offerings - Maintain accurate records and documentation of all bookings and client interactions Qualifications - Excellent communication and customer service skills - Ability to work independently and remotely - Strong attention to detail and organizational skills - Passion for travel and a desire to create unforgettable experiences for clients - Ability to adapt to changing situations and handle multiple tasks simultaneously Benefits - Competitive earnings potential - Flexible work schedule and location - Travel perks and discounts - Opportunities for career growth and development - Collaborative and supportive team environment