A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Dutch Speaking Customer Service Advisors
Location
Greece
Posted
21 hours ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Dutch Speaking Customer Service Advisors
Mercier Consultancy Group
Role Description Mercier Consultancy Group is currently seeking motivated and customer-focused Dutch Speaking Customer Service Advisors to join a dynamic and rapidly growing Customer Support Services team based remotely within Greece. This is a fantastic opportunity for Dutch-speaking professionals who are passionate about delivering outstanding customer experiences and are looking to advance their careers within the Customer Support Services industry. - Deliver prompt, professional, and empathetic customer support to Dutch-speaking clients via telephone, email, and live chat channels. - Accurately identify, investigate, and resolve customer queries, complaints, and service requests in line with company standards and Customer Support Services best practices. - Maintain comprehensive and up-to-date records of all customer interactions within the CRM system, ensuring data accuracy and compliance at all times. - Proactively follow up on open cases to ensure full resolution and a high standard of customer satisfaction. - Collaborate closely with internal teams and departments to escalate complex issues and drive swift, effective outcomes for customers. - Stay informed of product, service, and policy updates in order to provide customers with accurate and relevant information at all times. - Contribute positively to team performance targets, quality benchmarks, and overall service delivery goals within the Customer Support Services environment. - Provide constructive feedback on recurring customer issues to help improve processes, service quality, and the overall customer experience. Qualifications - Native or fluent Dutch language skills (both spoken and written) are essential for this role. - A valid EU passport or the legal right to work within the European Union is mandatory. - Previous experience in a customer service, customer support, or client-facing role is highly advantageous. - Strong verbal and written communication skills with a natural ability to engage, reassure, and assist customers effectively. - Proficiency in English at a communicative level to facilitate internal communication and team collaboration. - A reliable internet connection and a suitable home working environment suitable for remote work within Greece. - A positive, solution-oriented mindset with the ability to remain professional and composed under pressure. Benefits - Competitive Monthly Salary reflective of your skills, experience, and the demands of the Customer Support Services sector. - Fully Paid Training Programme to ensure you are set up for success from day one. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package including return flight, private airport transfer, and hotel accommodation upon arrival in Greece. - Monthly Performance Bonus to reward your hard work and dedication. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and reward. - A supportive, multicultural, and inclusive team environment within a leading international Customer Support Services operation. - And Much More... Company Description Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a strong footprint across the European market, we pride ourselves on delivering tailored staffing solutions that drive real results for both our clients and our candidates.
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