Role Description We are thrilled to present an exceptional opportunity for Dutch-speaking professionals to join a leading Hotels & Resorts brand as a Dutch-Speaking Sales Agent – Hotel Reservations, based remotely within Greece. In this dynamic role, you will serve as the first point of contact for Dutch-speaking travellers seeking to book premium hotel and resort experiences, delivering outstanding service while driving sales performance. - Handle inbound and outbound sales calls and inquiries from Dutch-speaking guests looking to book stays at hotels and resorts, delivering an exceptional customer journey from first contact to confirmed reservation. - Present, promote, and upsell hotel packages, room categories, special offers, and resort amenities to maximise revenue and enhance the guest experience. - Process hotel reservation bookings accurately using internal reservation management systems, ensuring all guest details and preferences are correctly recorded. - Respond to Dutch-speaking customer inquiries via phone, email, and live chat regarding room availability, pricing, cancellation policies, and resort facilities. - Proactively identify opportunities to cross-sell additional services such as spa treatments, dining experiences, airport transfers, and exclusive resort packages. - Manage booking modifications, cancellations, and special requests with professionalism and efficiency, always prioritising guest satisfaction. - Collaborate closely with the wider reservations and hospitality sales team to meet and exceed monthly targets and key performance indicators. - Maintain thorough and up-to-date knowledge of all hotel and resort properties, seasonal promotions, and loyalty programmes to confidently advise guests. Qualifications - Native or fluent Dutch language skills (spoken and written) are essential for this role. - Valid EU passport (mandatory requirement for relocation and employment eligibility). - Previous experience in sales, hotel reservations, travel, or a customer-facing hospitality role is highly advantageous. - Strong sales acumen with the ability to confidently upsell and promote hotel and resort products and services. - Excellent communication and interpersonal skills with a genuine passion for delivering outstanding guest experiences in the Hotels & Resorts sector. - Proficiency in English (written and spoken) to communicate effectively with the wider team and management. - Comfortable working in a target-driven, fast-paced remote environment with a proactive and self-motivated attitude. Benefits - Competitive Monthly Salary reflective of your skills, experience, and the premium nature of the Hotels & Resorts industry. - Monthly Performance Bonus to reward your dedication and sales achievements. - 2 Extra Salaries Per Year — a 13th and 14th salary bonus, providing exceptional financial security and recognition. - Fully Paid Relocation Package including round-trip flight, airport transfer, and hotel accommodation upon arrival in Greece. - Fully Paid Professional Training to equip you with all the tools and product knowledge needed to succeed in your role. - Comprehensive Health Insurance coverage for your peace of mind. - Ongoing career development and growth opportunities within a globally recognised hospitality and recruitment environment. - And Much More... How to Apply Are you a Dutch-speaking professional ready to take your career in the Hotels & Resorts industry to the next level? Do not miss this outstanding opportunity to secure one of the most sought-after Dutch-speaking jobs in Greece. Click Apply Now to submit your application and a member of our dedicated recruitment team at Mercier Consultancy Group will be in touch to guide you through every step of the process.