• Als kompetente/r erste/r Ansprechpartner/in – insbesondere als Kaffee Spezialist – unterstützen Sie unseren Schweizer Premiumkunden aus der Lebensmittelbranche und bieten professionellen Kundensupport zu verschiedenen Anfragen und Anliegen.

Role Description - Prestar suporte técnico e funcional a clientes sobre websites, servidores e alojamento. - Responder a pedidos de assistência através de canais como e-mail, chat e telefone, garantindo uma resolução rápida e eficiente. - Diagnosticar e resolver problemas relacionados com servidores, DNS, domínios e configurações de alojamento. - Auxiliar na gestão e manutenção de websites e servidores dos clientes, garantindo a sua estabilidade e segurança. - Colaborar com equipas técnicas internas para resolver incidentes mais complexos e implementar soluções. - Criar e manter documentação clara e acessível sobre processos de suporte e guias técnicos. - Assegurar a satisfação e fidelização dos clientes através de um serviço de excelência. Qualifications - Experiência em atendimento ao cliente ou suporte técnico, especialmente em áreas relacionadas com websites e servidores (mínimo 1 ano). - Conhecimentos sobre gestão de servidores (Linux), DNS, domínios e FTP serão valorizados. - Familiaridade com sistemas de alojamento (ex.: cPanel) e gestão de CMS como WordPress. - Capacidade de identificar e solucionar problemas técnicos de forma eficiente. - Boa capacidade de comunicação escrita e verbal. - Orientação para o cliente e forte capacidade de gestão de prioridades. - Conhecimentos básicos em linguagens como HTML, CSS ou PHP. - Interesse por tecnologia. Benefits - Cultura de proximidade e transparência. - Ambiente de trabalho colaborativo e inovador. - Flexibilidade para trabalho remoto. - Participação em projetos com impacto direto nos utilizadores. - Benefícios adicionais.

Role Description Keyvoto is looking for a Customer Operations Specialist to join our team. You will be working in a dynamic and challenging environment, full of learning and opportunities to grow, alongside a team of professionals who value trust, respect, and collaboration. If you enjoy organizing tasks, providing accurate solutions, and ensuring partners receive timely and reliable support, we want you on our team, invest in you and accompany you to achieve your greatest potential and goals. Your daily activities - Supporting B2B partners via e-mail, phone, and chat - Following a structured daily workflow and ensuring timely reporting of assigned tasks - Organizing and prioritizing responsibilities with independence and accountability - Collaborating with internal teams to resolve issues and provide effective solutions - Using customer and partner feedback to suggest improvements in processes and services Responsibilities - Communicate professionally with customers and partners across multiple channels - Complete daily reporting tasks with accuracy and consistency - Work independently while effectively managing priorities and deadlines - Contribute to partner satisfaction and smooth operations - Keep accurate and well-structured records related to ongoing tasks Qualifications - Strong organizational and time management skills - Critical thinking and ability to take initiative when needed - Computer skills and the ability to use MS Office equipment - Good command of both written and spoken English - Proactive, detail-oriented, and able to manage recurring daily tasks with consistency - Ability to work independently while accepting guidance when required Requirements - Previous experience in Customer Support or Operations (nice to have) - Experience in collecting and reporting data, following structured daily processes (nice to have) Benefits - Remote work flexibility - Career development opportunities in a fast-growing tech company - Supportive and open work environment - Growth potential as the team and company expand - Work-life balance

Role Description This is a 100% work-from-home position. To qualify, candidates must be physically located, legally registered, and residing anywhere within Greece. In the European insurance sector, trust, precision, and compliance are paramount. We are searching for specialized German-Speaking Insurance Professionals to join our fully remote operations, representing one of Germany's most prestigious and universally recognized insurance conglomerates. Operating from your dedicated home office anywhere in Greece, you will orchestrate coverage portfolios and navigate high-stakes claims management for an expansive base of over 13 million policyholders. Your Main Tasks & Responsibilities - Function as a trusted advisory specialist and claims expert, upholding international compliance standards and delivering absolute peace of mind to clients. - Portfolio Consultation: - Provide expert advisory services across diverse indemnity products—including automotive, third-party liability, and property insurance—ensuring clients possess optimized, risk-mitigated coverage frameworks. - End-to-End Claims Management: - Guide policyholders methodically through the claims lifecycle, offering clear parameters and an empathetic, solution-oriented approach during high-stress financial events. - Account Retention & Optimization: - Drive consumer loyalty metrics by executing structured coverage reviews and delivering top-tier account maintenance support. - Data Integrity & Compliance: - Leverage specialized enterprise underwriting and data systems to manage private financial data under strict German data protection laws (GDPR). - Process Optimization: - Participate in remote agile sessions to surface workflow efficiencies and elevate our daily service delivery models. Qualifications - Native or fluent mastery of German (C1/C2 level) to interpret complex legal contracts and policy clauses. - Professional English (B2 level minimum) for cross-border corporate reporting. - Analytical aptitude to evaluate intricate case data and deliver precise, high-value risk advice to clients. - Crisis resilience to remain composed, authoritative, and helpful when handling high-value asset damages or highly sensitive premium disputes. - Autonomous discipline with a proven history of productivity, time management, and data privacy stewardship while working independently within a remote architecture. Requirements - Prior experience within the financial, insurance, brokerage, or legal fields is highly beneficial, though not mandatory. Benefits - Structured Compensation: A competitive salary paid 14 times per year (including traditional supplementary bonuses), augmented by monthly performance incentives. - Total Health Coverage: Private medical, dental, and life insurance benefits fully active from your first day of contract. - Hardware Provisioning: High-quality workspace hardware, enterprise computing gear, and secure digital tools shipped directly to your residence. - Vertical Career Velocity: Transparent promotion matrices enabling transitions into senior technical specialist, QA analyst, or remote corporate management roles. Company Description - For German-speaking professionals executing an international relocation to Greece, we coordinate a seamless soft-landing experience: - Transit Coverage: 100% company-funded flight arrangements to Greece. - Initial Welcome Housing: Four weeks of premium, fully covered hotel accommodations to assist your transition. - Bureaucracy Management: Direct, hands-on administrative assistance from our compliance team to secure your local Greek tax registration (AFM) and social security credentials (AMKA). How to Apply If you are thrilled about the prospect of representing a tier-one German enterprise while working from home under the Mediterranean sun, select Apply Now and forward your current CV written in English or German!