• Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction. • Conduct regular check-ins, provide product updates, and address any concerns or issues promptly. • Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships. • Develop and execute strategic sales plans to achieve revenue targets and expand market share. • Stay updated on industry trends, market conditions, and competitors' offerings. • Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients. • Prepare and deliver compelling sales presentations to prospective clients. • Create customized proposals and quotes based on client requirements. • Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience. • Collaborate with cross-functional teams to address client needs and resolve issues.

• Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction • Conduct regular check-ins, provide product updates, and address any concerns or issues promptly • Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships • Develop and execute strategic sales plans to achieve revenue targets and expand market share • Stay updated on industry trends, market conditions, and competitors' offerings • Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients • Prepare and deliver compelling sales presentations to prospective clients • Create customized proposals and quotes based on client requirements • Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience • Collaborate with cross-functional teams to address client needs and resolve issues

• Owns a portfolio of strategic memberships, serving as the primary point of contact for assigned accounts across the full membership lifecycle. • Drives member satisfaction, retention, and revenue growth by deepening executive relationships, managing renewals and contracting. • Track sales performance metrics and document strategic account plans within Salesforce. • Build and maintain strong, long-term relationships with key members and decision-makers. • Conduct regular business reviews and strategy check-ins to ensure member goals are being met. • Manage the end-to-end membership contract process—drafting tailored proposals and agreements—and coordinate closely with the finance team to oversee invoicing, billing accuracy, and accounts receivable tracking. • Serve as a professional, high touch point of contact for executive prospects and returning members, guiding them through negotiation, contract finalization, and the initial onboarding experience. • Coordinate with internal teams (Product, Member Success and Operations) to resolve member issues and deliver customized solutions. • Track and synthesize critical discussion outcomes from renewal meetings, managing immediate post-meeting execution items and ensuring key deliverables are tracked.

• Manage employer accounts and associated members’ enrollment or participation in products and services • Comfortable on the phone and email providing cold outreach • Attend and participate in regular reviews with customers • Communicate with program partners to strategize process improvements • Organize and maintain up-to-date patient administrative tasks associated with Pop Health and program databases • Compile quarterly reports for accounts and work with customers on specific reporting requests • Follow up with patients to ensure completion of program processes • Exhibit problem-solving skills to manage questions and requests proactively • Learn quickly and demonstrate task maturity, completing required tasks independently