• Support the implementation, updates and renewals of drug benefit plans • Analyze and validate plan data and configuration parameters • Process and follow up on operational requests in a timely manner • Maintain clear, accurate and up-to-date documentation • Identify discrepancies or issues and escalate to appropriate stakeholders • Help enhance processes and internal tools • Collaborate with Sales, Implementation and Operations teams

• Responsible for leading the development and delivery of actionable insights and analysis in response to key business questions across bonus, VIP, trading, promotions, etc. • Efficiently manage and deliver multiple short- and long-term projects at pace • Lead the analytics strategy within the Sports Analytics team in collaboration with the Sports SLT • Present analytical findings and strategic recommendations clearly to senior leadership, translating quantitative outputs into actionable business narratives • Build and maintain a range of complex datasets, reports and dashboards • Lead analytical work to measure, evaluate and optimize bonus and promotional spend • Design and evaluate controlled experiments (A/B and multivariate tests) to drive incremental business value • Build agents and automations to automate manual tasks and processes • Mentor junior analysts and contribute to a rigorous, high-performance analytics culture

• Analyze and specify requirements together with the team and the client • Prioritize requirements with the client • Develop systems based on mathematical optimization • Participate in the deployment of applications at client sites

• Analyze, specify, and prioritize requirements with the team and the client • Gather client needs and identify opportunities for system improvements • Develop systems based on mathematical optimization • Participate in implementation processes and provide application support to clients