• Perform comprehensive initial TOC visits. • Conduct a thorough post-discharge assessment of the patient's medical conditions, medications, functional status, and psychosocial needs. • Complete a full post-discharge medication reconciliation — including identifying duplicate, inappropriate, or contraindicated therapy and optimizing guideline-directed medical therapy. • Place appropriate orders (prescriptions, labs, imaging, referrals, home health, DME), provide disease-specific education, and communicate clear contingency plans and red flags for worsening symptoms. • Perform acute / virtual urgent-care TOC visits. • Independently assess, diagnose, and manage new or worsening symptoms in medically complex patients, determine the appropriate level of care, and escalate when needed — with a clear bias to action. • Manage the clinical trajectory across the 30-day window. • Reinforce and adjust each patient's plan of care in response to their evolving clinical picture, their priorities, and the barriers they face — including chronic disease management, symptom management, and timely changes to the medical regimen. • Participate in interdisciplinary TOC rounds to discuss patients at highest risk of readmission, and collaborate closely with RN case managers, care coordinators, social work case managers, pharmacy, and patients' PCPs and specialists. • Enhance team culture by facilitating safe, open communication across roles and supporting clear patient escalations. • Assist with clinical education of the broader team, participate in quality-improvement projects and pilots, and provide feedback to improve our EHR. • Embrace a build environment. As our service needs evolve, this role may expand to support new clinical and organizational initiatives.

Title: Vocational Rehabilitation Specialist Location Green Bay;Superior;Eau Claire;La Crosse;Wausau;Rhinelander;Appleton;Racine;Richland Center;Janesville;Ladysmith;Hayward;Elkhorn;Waukesha;Oshkosh Introduction Attention case managers! Do you want to make a difference while working in a flexible, fun, and supportive environment? Apply today to join a team of dedicated staff who support Wisconsin residents with disabilities to obtain, maintain, and improve employment outcomes. The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. Apply now to find out why theres so much to love about working for Wisconsin. The Department of Workforce Development, Division of Vocational Rehabilitation (DVR) is seeking eleven Vocational Rehabilitation Specialists at the following locations: WDA 1 (Southeast) Racine or Elkhorn WDA 3 (WOW) Waukesha WDA 4 (Fox Valley) Oshkosh or Appleton WDA 5 (Bay Area) Green Bay - 2 openings WDA 6 (North Central) Wausau or Rhinelander WDA 7 (Northwest) Hayward, Ladysmith or Superior WDA 8 (West Central) Eau Claire WDA 9 (Western) LaCrosse WDA 11 (Southwest) Janesville and Richland Center - 2 openings DVR maintains 11 Workforce Development Areas (WDAs) across the state where teams of DVR staff work together to assist Wisconsin residents with disabilities with their job search efforts. These positions are eligible to work a hybrid remote schedule after an initial training period. The amount of remote work will be discussed during the interview stage. These positions require some travel to DVR offices and other locations within the assigned WDA to attend trainings and meetings. See WDA map. This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term) throughout the state of Wisconsin. Position Summary These positions function in a team environment and are responsible for the coordination of services, collaboration with and education of DVR with stakeholders; program and/or project coordination, and other specialization of tasks, for the provision of Vocational Rehabilitation Services, related to program and development, and implementation. These positions provide oversight and monitoring of programs funded and administered by DVR to ensure compliance, efficiency and effective services to people with disabilities as required by federal and state law and contract requirements. For more information, see the position description linked below: Position Description Salary Information Starting pay is between $26.71-$29.46 per hour, depending on qualifications, plus an exemplary benefits package: - Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap. - Excellent and affordable health insurance options (starting at $42/month for single and $104/month for family coverage). - Other great insurance options (dental, vision, life, and more). - A top-notch retirement program and optional tax advantaged 457 retirement savings plan. - A Well Wisconsin program, offering wellness tools and rewards to employees and spouses. - A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services. Public service is rewarding! These positions may be eligible for Public Service Loan Forgiveness. Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package! The classification title for these positions is Vocational Rehabilitation Specialist (schedule 12, range 64). A 12-month probationary period will be required. This position is not represented in a collective bargaining unit and is considered exempt under the Fair Labor Standards Act. Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees. Job Details Travel: Travel within the WDA and occasionally throughout the state is a requirement of this position. Remote work: These positions are eligible to work a hybrid remote schedule after an initial training period. Employees with approved remote and hybrid-remote work arrangements are generally expected to work within the state of Wisconsin. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change. Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required. Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I-9 upon hire. Qualifications Qualifications marked with an asterisk (*) below will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps. You need to have the following experience: - *Providing case management in a human service setting (e.g., managing a list of clients, keeping detailed documentation, providing referrals, and coordinating resources or services, etc.) - *Performing administrative tasks (e.g., documenting information; completing forms/reports; inputting, tracking, and retrieving data, etc.) - *Answering questions or providing information about a program or procedures to stakeholders (e.g., customers, consumers, businesses, service providers, etc.) - Communicating effectively with people from diverse backgrounds - Managing multiple tasks and competing priorities Any of the following experience would be nice to have: - *Working with marginalized populations (e.g., individuals with disabilities, people experiencing poverty, justice involved individuals, etc.) - *Interpreting and explaining complex policies, procedures, laws, etc. to those with limited familiarity - *Work or volunteer experience in a disability-related occupation/industry How To Apply Note: If you are viewing this posting on an external site, please visit Wisc.Jobs (search 21278 ) to complete your application. To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. It is important that these materials clearly illustrate how your qualifications relate to the qualifications of this job. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply. Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance. - Technical issues: if you encounter issues submitting your on-line application (e.g. signing in or uploading a resume), please email the Wisc.Jobs Help Desk at wiscjobs@wisconsin.gov or call (608) 267-1012 (Monday - Friday, 7:45am - 4:30pm - Position questions: if you have questions about the position or this recruitment (e.g. projected start date, etc.), please email Deb in Human Resources at DJTJobs@dwd.wisconsin.gov. Please note that once you submit your application, you will not be able to update your materials. What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview. DWD values a diverse workforce and is an equal opportunity and affirmative action employer. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Deadline to Apply Application materials must be submitted by 11:59 PM (central time) on Monday, June 29, 2026.

• Provide vacation, sick leave, and temporary coverage for Care Navigators across multiple PSPs. • Ensure continuity of patient care during coverage periods, including timely follow-up, documentation, reimbursement activity, and adherence to program-specific KPIs. • Quickly learn and apply different program workflows, escalation pathways, client expectations, and reporting requirements. • Support PSP leadership by identifying process gaps, reimbursement trends, coverage barriers, and opportunities to improve consistency across programs. • Assist with onboarding, knowledge transfer, or temporary workflow support when programs require additional experienced Care Navigator capacity. • Collaborate with patients, insurers, physicians, pharmacies, infusion or injection service providers, and internal PSP teams to resolve reimbursement and access barriers. • Act as a point of contact for patient-related elements of the PSP when providing assigned coverage or project support. • Maintain accurate and timely patient, clinic, and program information within the Customer Relationship Management (CRM) system. • Maintain confidentiality of patient, client, and corporate information and discuss information only with appropriate personnel.

Role Description Estamos buscando a la persona que se sume a nuestro equipo como [CARGO]. Si te apasiona el reto y quieres crecer rápido haciendo cosas que importan, sigue leyendo. - Destrabar y resolver casos operativos para que generen registros y depósitos efectivos, eliminando bloqueos que hoy frenan resultados. - Construirás desde cero el sistema operativo de SAC Backoffice con documentación replicable. - A partir del día 60, orientación comercial progresiva: traer nuevos operadores a LATAM aprovechando el conocimiento profundo de la operación que vas a adquirir. Qualifications - Experiencia en SAC u operación de backoffice resolviendo casos punta a punta. - Capacidad demostrable de documentar procesos desde cero que otros puedan ejecutar. - Inglés bilingüe (B2+): leer documentación y comunicarte por escrito con operadores. - Comunicación clara en español y fuerte orientación a la resolución de problemas. - Organización y atención al detalle sostenidas en un entorno de alta exigencia operativa. Requirements - Experiencia en iGaming o industrias digitales. - Manejo de CRM (Zoho deseable) y entornos de alto volumen de tickets. - Curiosidad genuina por automatización e IA, y por desarrollar carrera comercial a futuro. Benefits - Programa de referidos de empleados. - 1 día completo para celebrar tu cumpleaños. - Acceso libre a Udemy. Company Description En Inlaze creemos en el talento sin etiquetas y en construir equipos donde todos tengamos las mismas oportunidades.