• Reviews and investigates referrals to the SIU to identify suspicious indicators of potential fraud committed by claimants, insureds, agents, brokers, providers, and attorneys • Evaluate SIU referrals to establish if there are suspicious elements present that might warrant a SIU investigation • Prepare concise investigative plans of action • Submit assignments to vendors for various investigative tasks when warranted and manage those assignments while controlling costs • Conduct data analysis and utilize analytical tools to identify suspicious claims • Prepare and submit investigative reports detailing and documenting all phases of an investigation to assist in the resolution of the claim • Compile and submit referrals to the NICB, Departments of Insurance, and other law enforcement agencies as warranted

• Conduct a one hour deep dive intake interview with a client • Optimize CVs using EnhanCV • Provide job recommendations based on location and preferences • Help clients write motivation letters and conduct mock interviews • Supply background information on companies prior to interviews

• Administration, maintenance and monitoring of Oracle, SQL Server and MongoDB databases • Ensure high availability, integrity and security of database systems • Plan and execute backup and recovery routines • Perform performance analysis and optimization (query and environment tuning) • Identify and resolve incidents and issues in production environments • Support development and infrastructure teams with database best practices • Implement continuous improvements and automation in DBA processes

• Provide support to attorneys • Draft various procedural filings and pleadings • Greet clients with ongoing cases and provide information on requests when instructed by the attorney • Contact and assist clients under the supervision of attorneys • Complete tasks entered in the CPJ Agenda • Strictly comply with assigned procedural deadlines, observing the D-1 rule • Submit filings in strict compliance with Silva & Freitas’ document formatting standards • Perform preliminary case review for hearings when requested by the attorney • Request client scheduling and rescheduling from reception via CPJ • Update legal basis (legislation and case law) in filings • Attend hearings as required or at the attorney’s convenience • Conduct research on case law and legal arguments • Attend court for various activities • Photocopy and scan documents • Enter all client information and contacts into CPJ • Review case files and enter data on courts’ websites • File pleadings with the courts • Prepare reports related to assigned activities • Participate in courses offered or recommended by the firm • Participate in and assist with the preparation of mini-courses when requested • Keep your workspace organized • Maintain appropriate noise levels in the shared work environment out of respect for colleagues’ need to concentrate • Keep common areas (kitchen and restrooms) clean and organized (corporate citizenship) • Respond to requests from the immediate supervisor • Act as an ambassador for Silva & Freitas’ values • Conduct professional activities strictly in accordance with the decorum established in Silva & Freitas’ Internal Regulations