• Lead and mentor a team of engineers, providing career coaching and support to help them develop their technical, business, and professional skills. • Foster a customer-centric mindset within the team, ensuring a focus on customer and business outcomes. • Collaborate with other teams to define technical roadmaps and manage cross-functional initiatives. • Communicate effectively with stakeholders, distilling complex and ambiguous situations into actionable plans for your team. • Drive the development process and best practices, with a focus on delivering incremental customer value. • Provide clear, actionable project and development advice to your organization. • Ensure the development of scalable and redundant services, leveraging distributed systems and web-scale infrastructure on public cloud deployments (GCP, AWS, Kubernetes). • Demonstrate expertise in the Go Programming Language and a solid understanding of distributed systems.

• Leads the development and maintenance of best-in-class solutions for assigned product group • Manage a portfolio of projects while reporting to senior colleagues • Develop data-driven analyses to surface new opportunities to differentiate and improve products and user experiences • Drive technical excellence by establishing efficient processes, encouraging innovation, and ensuring adherence to best practices in software development • Support the continuous improvement of team skills and capabilities through ongoing coaching, feedback, and professional development opportunities • Promote a collaborative, inclusive, and high-performing team culture, celebrating wins and learning from challenges together

• Leads the development and maintenance of best-in-class solutions for assigned product group • Primarily responsible for ensuring delivery, team talent management and roadmapping • Provide mentorship and coaching for software engineers, fostering professional growth and a culture of innovation • Set clear goals and objectives for your teams, ensuring alignment with business priorities and the i360 initiative • Drive the end-to-end delivery of technology solutions—from initial exploration and requirements gathering to design, development, testing, deployment, and support • Collaborate extensively with cross-functional partners including product managers, activation squads, architects, and stakeholders to define roadmaps and deliver exceptional results • Champion agile methodologies, facilitating ceremonies and promoting best practices for iterative development and rapid feedback • Monitor and improve team performance, workflow, and morale, adapting to new challenges and evolving business needs

• Own and evolve the engineering organization — hiring, structure, culture, and career development across all engineering functions • Define and execute a technology strategy centered on AI-first product development, Azure PaaS, and modern .NET architecture • Champion the adoption of agentic AI across both the product and engineering workflow — including Azure OpenAI Service, Semantic Kernel, and tools like Claude Code and OpenAI Codex that allow engineers to build software, not just autocomplete it • Lead architectural decision-making across the full stack: C# .NET Core APIs, Azure PaaS services, and modern web frontends • Establish and enforce engineering standards: code quality, CI/CD, security, observability, and reliability practices • Drive the roadmap for platform scalability and cloud cost efficiency on Azure, leveraging App Services, Azure SQL, Service Bus, Azure Functions, and related PaaS offerings • Collaborate with Product and Design to translate business strategy into technical execution, maintaining alignment without sacrificing engineering rigor • Evaluate and adopt emerging technologies and frameworks — particularly in the AI/ML space — to keep the platform competitive and ahead of the market • Represent engineering at the executive level; communicate technical strategy, risk, and investment tradeoffs clearly to non-technical stakeholders • Foster a culture of continuous improvement, blameless learning, and measurable outcomes