• Proactively contacting consumers who have submitted service inquiries through online lead-generation channels. • Engaging prospects quickly after inquiry submission to verify their needs, assess eligibility, and connect them with appropriate service providers. • Managing multiple outbound leads while maintaining quality and productivity standards. • Completing all required Lead Qualification Questions (LQQs). • Identifying qualifying and disqualifying criteria based on campaign and provider guidelines. • Gathering accurate information to determine consumer eligibility and service provider fit. • Providing empathetic, professional, and solution-oriented service. • Following established scripts, workflows, and quality guidelines. • Ensuring consistent handling of all lead types and inquiries. • Success measured by speed-to-contact, qualification accuracy, successful provider transfers, customer satisfaction, and adherence to quality standards.

Role Description To investigate claims against insurance or other companies for personal, casualty, or property loss or damages; attempts to effect out-of-court settlement with claimant. Essential Functions and Responsibilities - Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock). - Examines claim form and other records to determine insurance coverage. - Interviews, telephones, or corresponds with claimant and witnesses regarding claim. - Consults police and hospital records; inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance. - Estimates cost of repair, replacement, or compensation. - Prepares report of findings and negotiates settlement with claimant. - Recommends litigation by legal department when settlement cannot be negotiated. - Attends litigation hearings. - Revises case reserves in assigned claims files to cover probable costs. - Assists in preparing loss experience report to help determine profitability and calculates adequate future rates. Additional Functions and Responsibilities - Performs other duties as assigned. - Supports the organization's quality program(s). - Travels as required. Qualifications - Bachelor's degree from an accredited college or university preferred. - Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. - Appropriate state adjuster license is required. - Five (5) years of related experience or equivalent combination of education and experience required. - Strong oral and written communication, including presentation skills. - PC literate, including Microsoft Office products. - Demonstrated commitment to timely reporting. - Strong customer service skills. - Strong interpersonal skills. - Attention to detail and accuracy. - Good time management and organizational skills. - Ability to work independently or in a team environment. - Ability to meet or exceed Performance Competencies. Requirements Mental - Clear and conceptual thinking ability. - Excellent judgment and discretion. - Ability to handle work-related stress. - Ability to handle multiple priorities simultaneously. - Ability to meet deadlines. Physical - Must be able to stand and/or walk for long periods of time. - Must be able to kneel, squat or bend. - Must be able to work outdoors in hot and/or cold weather conditions. - Have the ability to climb, crawl, stoop, kneel, reaching/working overhead. - Be able to lift/carry up to 50 pounds. - Be able to push/pull up to 100 pounds. - Be able to drive up to 4 hours per day. - Must have continual use of manual dexterity. Auditory/Visual - Hearing, vision and talking. Company Description Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Role Description Are you a software integration expert who enjoys improving how enterprise implementation teams deliver technical solutions? Do you thrive on standardizing complex integration workflows and enabling others to implement with confidence? Are you excited to partner across Product, Consulting, and Customer teams to build scalable implementation practices that accelerate customer success? If so, we invite you to be a part of our innovative team. As a Field Services Enablement Specialist, Technical Consulting at Ridgeline, you will serve as the subject matter expert for technical implementation methodologies and integration best practices across our services organization. Your work will directly influence how customers integrate with Ridgeline's platform, helping accelerate partner readiness, standardize delivery, and improve implementation quality across a growing ecosystem of consulting partners. In this role, you will leverage cutting-edge technologies—including AI tools like ChatGPT, Gemini, Claude, and Glean—to improve documentation, training, implementation methodology, and operational efficiency across our services organization. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have - Serve as the primary subject matter expert for Ridgeline's technical implementation methodology, including API integrations, ETL workflows, data migrations, and system-to-system connectivity. - Partner closely with Product Management to translate new product capabilities and customer feedback into scalable implementation standards and best practices. - Define, document, and continuously improve standardized implementation methodologies for technical integration workstreams across customer engagements. - Build and maintain a delivery assurance framework that ensures partner-led implementations consistently meet Ridgeline's quality standards. - Enable and support third-party consulting partners through onboarding, training, office hours, documentation, and structured shadowing opportunities. - Develop and own technical learning paths and curriculum for Ridgeline Academy, preparing internal consultants and partner consultants to independently lead customer implementations. - Provide strategic guidance for complex customer implementations, helping implementation teams navigate challenging integration architectures and technical design decisions. - Collaborate with consulting teams, sales teams, and implementation partners to design scalable integration solutions for sophisticated investment management organizations. - Identify implementation inefficiencies, drive process improvements, and lead change management efforts that improve consistency and scalability across the services organization. - Capture feedback from customer implementations and partner engagements to influence product enhancements, implementation tooling, and delivery methodologies. - Build scalable partner enablement frameworks that reduce partner ramp time and support an expanding ecosystem of implementation partners. - Foster a collaborative environment by openly sharing knowledge, mentoring consultants, and promoting a culture rooted in ownership, transparency, and continuous improvement. Qualifications - 5+ years of experience implementing enterprise SaaS solutions with a strong emphasis on technical integrations. - Experience implementing B2B software, ideally within the investment management or financial services industry. - Deep understanding of API-based integrations, ETL concepts, system-to-system integrations, and enterprise integration architectures. - Experience with REST APIs and modern integration platforms such as Workato, MuleSoft, Boomi, or similar iPaaS solutions. - Working knowledge of Python or Java used within implementation or integration environments. - Experience building, standardizing, or improving implementation methodologies across multiple customer engagements. - Demonstrated experience enabling, mentoring, onboarding, or training consultants, partners, or customer-facing teams. - Ability to influence and drive adoption of new implementation standards without direct management authority. - Strong consulting presence with excellent written and verbal communication skills and the ability to explain complex technical concepts to both technical and non-technical audiences. - Experience partnering with Product Management to influence product direction through implementation insights and customer feedback. - Strong curiosity, attention to detail, and passion for continuously improving implementation quality and operational efficiency. - Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain. - An aptitude for problem solving and clear communication in fast-paced environments. - Serious interest in having fun at work. Bonus - Experience implementing investment management platforms or front-, middle-, and back-office investment workflows. - Familiarity with vendors and integration patterns commonly used within the investment management industry. - Experience with Workato, MuleSoft, or similar enterprise integration platforms. - Experience building learning programs, certification content, or enablement curriculum. - Experience leading partner enablement or consulting partner ecosystems. - Familiarity with Agile development methodologies and tools such as JIRA, Confluence, GitHub, and Slack. Compensation and Benefits - The typical starting salary range for this role is: $143,000 - $179,000 OTE. - The typical starting salary range for this role in select locations (including the San Francisco Bay Area, CA, and the New York City Metro Area) is: $158,000 - $197,000 OTE. - Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. - In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. - Rich benefits include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans.

Role Description We're looking for a fully remote Ad Build Specialist to support one of our biggest client accounts. This is an execution-focused role where speed, accuracy, and attention to detail are critical. You'll gain a deep fundamental understanding of how Meta Ads Manager works, including campaign, ad set, ad settings, how they impact delivery, spend, and an advertiser's overall performance in the digital ecosystem. We offer a full training program that covers the basics of what you will need to know, as well as additional optional sessions on other platforms, concepts, and skills related to digital marketing. - Build digital ads to specification across Meta and other advertising platforms - Execute high-volume ad creation requests with speed and accuracy - Follow established naming conventions, campaign structures, and platform requirements - Conduct quality assurance checks before launch - Participate in training programs, including ad-platform-level training - Collaborate with teammates to meet deadlines and support campaign launches - Opportunity for overtime pay at x rate based on client needs Qualifications - Strong attention to detail and commitment to accuracy - Reliable and able to follow established processes - Strong organizational skills - Ability to learn quickly and adapt to new tools and workflows - Interest in digital marketing and advertising - No prior ad operations experience required Requirements - Excel, English and Typing Test Benefits - Base salary DOE - Unlimited vacation policy - Health insurance coverage Company Description WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. - Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. - Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's, and Jose Cuervo. - Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. - We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions.