Medical Billing Collections Specialist
Location
Philippines
Posted
1 day ago
Salary
₱25K - ₱28K / month
Seniority
Junior
Job Description
Medical Billing Collections Specialist
Vector Outsourcing Solutions Philippines
• Track and manage accounts receivable, ensuring aging amounts remain within targeted levels. • Regularly check the status of submitted claims to ensure timely processing and payment. • Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment. • Prepare and send out patient statements in a timely and accurate manner. • Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements. • Respond to patient and payer's email and phone inquiries regarding their accounts, providing clear and helpful information. • Accept phone payments from patients, ensuring accurate processing and record-keeping. • Monitor Denial Trends and provide timely and accurate resolutions. • Handle complex denials and appeals. • Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts. • Follow team and/or clients proper procedures, policies, and methodologies as instructed. • Performs other related duties as necessary or assigned.
Job Requirements
- Must have at least 1 year of experience in a BPO or Call Center environment.
- Experience with phone collections, particularly on US accounts, is desirable but not required.
- Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
- Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
- Must possess excellent verbal and written English communication skills.
- Able to work from home with reliable internet and a backup connection.
Benefits
- Maternity & Paternity Leave
- Government Contribution (SSS, Pag-ibig, Philhealth)
- 13th Month Pay
- Paid Holidays
- Bereavement Leave
- Paid Vacation Leave
- Paid Sick Leave
- Work from Home
- Others: Equipment/ company computer is provided
- Night shift differential pay Php 1,000
- De Minimis Php 1,000 monthly bonus upon regularization
- HMO upon regularization
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