• Serve as the primary technical point of contact for external clients, translating business needs into secure cloud solutions. • Lead the design, deployment, and maintenance of scalable Landing Zone configurations utilizing expert-level Terraform. • Administer complex Microsoft 365 services and Azure subscriptions, ensuring optimal uptime and issue resolution. • Manage enterprise identity, access provisioning, and conditional access policies using Microsoft Entra ID. • Build and maintain PowerShell scripts and CI/CD pipelines to automate routine M365 and Azure administration tasks. • Monitor tenant health, remediate Defender for Cloud findings, and uphold strict data governance standards.

• Design and implement high-quality, scalable integrations for various infrastructure components • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions • Support the technical direction and vision of the team, contributing to strategic discussions • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running.

• Design and implement high-quality, scalable integrations for various infrastructure components • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions • Represent Grafana Labs in open source forums, working groups, and events • Work with product teams to develop features that align with product strategy and customer needs • Support the technical direction and vision of the team • Work with other departments to deliver a holistic product experience • Participate in on-call rotations and take ownership of the services

• Bring your passion for observability and software engineering expertise to take our infrastructure monitoring capabilities within Grafana Cloud to the next level • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions • Represent Grafana Labs in open source forums, working groups, and events when necessary • Work with product teams, design and docs, to develop features that align with product strategy and customer needs • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience • Be part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope