Role Description The Administrative Assistant is to provide general office support and communications. The Administrative Assistant embodies the company values of Service, Pride, Integrity, Results, Innovation, and Teamwork, customer obsession, and makes safety and security a personal mission. - Responsible for confirming customer inventory details via telephone and/or email. - Responsible for providing administrative support to district management and scheduling teams. - Prepare general correspondence for assigned tasks. - Use multiple platforms such as Oracle, Tableau, R|Schedule, and SWB. - Maintains professional working relationship with customers and other business partners. - Communicates with management as needed or as problems arise. - Maintains a high level of confidentiality in all duties. - Maintains a strict adherence to the company tardiness and absenteeism policy. - Ability to apply common sense understanding and use appropriate judgment in routine business situations and maintains business ethics at all times with supervisors, co-workers and customers. - Performs special projects and other duties as assigned. Qualifications - High school diploma or GED. - A minimum of two (2) years office experience with working knowledge of various computer applications, including software such as Microsoft products. - Experience with the Oracle database preferred. - Proven effective verbal and written and phone communication skills. - Ability to multi-task, prioritize and expedite assigned tasks. - Detail oriented with good organizational skills. - Ability to interact with company employees in a confidential and discreet manner. - Ability to perform job responsibilities with little or no supervision. Benefits - Career Growth: WIS is committed to creating opportunities for those who aspire for more, with opportunities to move into Leadership. - Referral bonuses: Get paid $200 each referral for referring friends. - Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates. - 401k plan. - Opportunities for paid travel and occasional overnight stays. - Join a supportive environment where diversity is celebrated, and every individual is valued for their unique talents. Working Conditions Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Role Description This role will be responsible for communication for the reading rooms, workflow and image management, information dissemination, and administrative support. - Communication Hub: Serve as the primary point of contact for the reading room, triaging a high volume of incoming phone calls, pages, and messages from referring physicians, emergency department staff, and technologists. (35%) - Workflow Management: Monitor imaging worklists, prioritize urgent cases (e.g., trauma, stroke codes), and ensure all necessary prior images, patient history, and clinical documentation are available for the radiologist's review. (25%) - Information Dissemination: Relay critical or urgent test results to clinicians and document all communications according to regulatory standards. (15%) - Image Management: Coordinate the retrieval, transfer, and uploading of outside patient images/studies into the local Picture Archiving and Communication Systems (PACS) if not already completed by department secretary. (15%) - Administrative Support: Manage email correspondence, maintain on-call lists for radiologists, assist with patient scheduling or registration, and perform other general office duties like stocking supplies and light equipment troubleshooting. (10%) - Other duties as assigned or requested. Qualifications - Required: High School/GED - Substitutions: 5 years relevant experience - Preferred: Associate's degree - Prior experience in a healthcare, clinical support, emergency department, or administrative role Requirements - Proficiency with computer systems, including Electronic Medical Records (EMR), Radiology Information Systems (RIS), and PACS. - Strong communication and interpersonal skills, with the ability to remain calm in fast-paced, high-stress environments. - Knowledge of basic medical terminology and patient confidentiality laws (HIPAA). - Excellent organizational skills and the ability to multitask and prioritize effectively. Benefits - Pay Range Minimum: $18.75 - Pay Range Maximum: $26.25 - Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Role Description The Claims Assistant provides high-quality warranty registration and warranty claim handling for low to medium-complexity roofing claims from the first notice of loss through resolution, settlement, and payment. This role delivers administrative support to the Claims Manager and Claims Specialist, ensures accurate data entry, and maintains strong communication with homeowners, roofers, distributors, sales, customer service, and accounting. The Claims Assistant evaluates claim validity, applies the appropriate warranty terms, and helps improve claims processes while consistently delivering professional and courteous customer service. - Handle low to medium-complexity roofing warranty claims from first notice of loss through final resolution, settlement, and payment. - Provide administrative support to the Claims Manager and Claims Specialist, including documentation, data entry, and follow-up tasks. - Direct claims that exceed assigned authority levels to the Claims Specialist and Claims Manager as appropriate. - Interact professionally via phone and email with homeowners, roofers, distributors, sales representatives, and other internal teams. - Process all warranty registrations in a timely and organized manner. - Respond promptly and professionally to customer inquiries regarding warranty claims and related issues. Qualifications - Strong customer service skills with the ability to communicate clearly and professionally via phone and email. - Capability to handle difficult situations and interact effectively with diverse individuals and stakeholders. - Proficiency in data entry for claims, registrations, and related records. - Ability to learn and work within warranty claims and claims processing systems. Requirements - This position offers a 100% remote work arrangement after an initial onsite training period of approximately one to two weeks in the Portland (PDX) area. - The role follows a day shift schedule, Monday through Friday, with typical hours of either 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m. - You will work extensively with Microsoft Office, email (including Google Suite if used), and CRM or claims processing systems in a professional, collaborative environment focused on process improvement and customer satisfaction. - Dress expectations during onsite training and occasional office visits align with a standard professional office setting. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Role Description The nursing program at Iowa State University is hiring a part-time Assistant Clinical Professor to develop and teach a graduate-level course for the Masters of Nursing in recurring fall semesters. This is a 9-month, 15% effort position with a three-year term (renewable). The assigned course will be Advanced Practice Theory and Application. - Responsible for developing course content, including modules, readings, multimedia resources, assessments, and discussion prompts. - Collaborate with the Director of Nursing Education and nursing faculty. - Integrate Open Educational Resources (OER) into course content. - Promote student-centered learning that adapts to a wide range of student needs and experiences. - Instructor of record for the course offered via an online approach in the fall semester. - Participate in course review and revision based on feedback and evaluation metrics. - Meet project deadlines and maintain regular communication with the course development team. Qualifications - Licensed Registered Nurse in the state of Iowa. - Doctoral degree (PhD, DrPH, DNP, EdD) in a relevant field. - Demonstrated expertise in the specified course disciplines, supported by academic and experiential qualifications. Requirements - Experience in curriculum development and/or instructional design, including online courses. - Strong written communication skills and the ability to present complex ideas clearly. - Ability to integrate technology into teaching and learning. - Familiarity with OER and digital pedagogy. - Completion of Quality Matters or similar instructional design training. - Experience working with graduate-level programs. Benefits - Comprehensive health and work-life benefits, including medical and dental. - Retirement benefits, including defined benefit and defined contribution plans. - Generous leave plans. - Onsite childcare (Ames, Iowa). - Life insurance and long-term disability. - Flexible Spending Accounts. - Various voluntary benefits and discounts. - Employee Assistance Program. - Wellbeing program. Application Instructions To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: - Cover Letter that includes: - A statement of interest and description of teaching experience. - A description of experiential and academic expertise relevant to the teaching assignment. - A summary of experience in curriculum design, instructional development, or course creation. - A description of prior online teaching experience, including digital pedagogy, technology integration, and evidence-based online instructional practices. - Curriculum Vitae (CV). - Transcripts for all degrees and licenses. Applications received by July 02, 2026 will receive full consideration. Questions regarding this position may be directed to Dr. Dawn Bowker, Director of Nursing Education at dmbowker@iastate.edu. If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.