• Verify patient insurance coverage for transportation services • Coordinate with in-network transportation providers to arrange patient rides • Manage complex booking scenarios requiring problem-solving and alternative solutions • Ensure all possible options are exhausted to secure transport for patients • Communicate effectively with medical insurance providers, patients, and internal teams • Maintain accurate records of bookings, verifications, and communications • Take ownership of cases from initiation through to successful resolution

• Verify patient insurance coverage and benefits eligibility using the EPIC Real Time Eligibility module • Communicate with patients, healthcare providers, and insurance companies to obtain necessary information • Coordinate with clinical staff and operations teams to ensure required documentation is available for insurance verification • Update patient insurance information within the EPIC system as needed • Follow up on issues related to insurance verification and claim submission • Navigate payer websites and online tools to confirm coverage details • Resolve patient billing and insurance inquiries and disputes • Educate patients regarding insurance coverage, benefits, and financial obligations • Maintain accurate documentation for reporting and audit purposes • Report trends, issues, and optimization opportunities to Revenue Cycle Management leadership • Ensure compliance with privacy, confidentiality, and healthcare regulations

Remote Insurance Agent Sales (July - December 2026) locations Remote - United States time type Full time job requisition id JR4176 Agent Sales Trusted Senior Specialists Remote SCHEDULE: This will be a FT temporary position through December 2026 with potential to become permanent based on need and performance. About Trusted Senior Specialists In 2005, Michael and Melinda Wilhelm founded Trusted Senior Specialists, headquartered in Houston, Texas, with the goal of serving Medicare beneficiaries. Built on foundational values of love and trust, the company has grown from a husband-wife team to a family of employees who share their vision, compassion and desire to serve. Trusted Senior Specialists delivers old-fashioned customer service of yesterday, using the advanced technology of today. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing. For more information, visit www.trustedseniorspecialists.com. Job Summary Responsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Primary Responsibilities: - Outbound and Inbound calls - Ability to elicit a client’s needs with speed and composure - Answer questions for the clients specific to service inquiries and resolving problems, by responding orally, virtually, and or in writing - Able to navigate the Web and provide web-based documents to clients as needed - Be computer literate and efficient in Word, Excel - Provide input and support on new product and sales processes - Participation on Team and Individual Meetings - Have strong communication skills and great work ethic - Perform other duties as assigned Primary Skills & Requirements: - Ability to communicate effectively and professionally both verbally and written - Customer service skills - Multi-task in a fast-paced environment - Organized and can prioritize tasks - Ability to work as part of a team and independently - High School degree minimum - Must possess proficient computer skills and excellent knowledge of Microsoft Office products and Window-based applications - Proven to be highly dependable and self-motivator - Is curious and able to ask probing questions to obtain necessary information. - Able to work across time zones with remote team members - Bilingual - English / Spanish Preferred - Active Life and Health license required - Current AHIP completed Compensation for this position: - $17 hour plus commission - $18 hour plus commission for bilingual About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

• Deliver engaging online and on site training for new and existing customers, supported by high quality materials and tailored programmes. • Provide expert consultancy that helps clients optimise system use, including hosting webinars and travelling nationwide when required. • Develop colleagues internally through inductions and workshops, while proactively managing preparation, delivery, and follow up across all training activity.