Title: Syndication Operations Specialist Location: Fort Mill Office - DTFS Job Description: Inside the Role The Syndication Operations Analyst plays a pivotal role in supporting syndicated loan transactions across both Corporate and Dealer portfolios. This position ensures smooth coordination among internal teams, agent banks, borrowers, and participating lenders. You will maintain accurate records, facilitate clear communication, and support timely processing of all deal activities. As a central liaison, you will help strengthen lender relationships, promote transparency, and ensure efficient, compliant syndication operations. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays;8 weekspaid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What you Drive at DTFS - Review potential syndication targets and collaborate with Fleet Credit to assess financial performance and delinquency risk. Partner with Fleet Workout to evaluate payment relief requests and ensure adherence to Master Assignment Agreements and Specification documents. - Credit Analysis & Risk Evaluation. - Conduct detailed credit analysis for Corporate and Dealer syndicated transactions, applying strong financial, collateral, and legal documentation expertise. - Lender & Partner Relationship Management. - Manage relationships with banks, insurance companies, and lending partners. Ensure timely delivery of syndication requirements, interpret credit agreements, and support long‑term engagement with existing participants while identifying and recruiting new ones. - Operational Execution & Reporting. - Maintain accurate reporting and transaction records, including principal and interest activity. Partner with internal DTFS teams and syndicate participants to ensure timely and accurate settlement processes. - Deal Structuring & Negotiation Support. - Support negotiation of credit agreements to ensure alignment with participant expectations and legal requirements. Engage lenders on potential portfolio sales, negotiate rates and terms, and discuss financial performance of sold portfolios. - Portfolio Review & Compliance Alignment. Knowledge you should bring: • 5+ years of relevant experience in credit, lending operations, or syndicated finance. • Strong credit background in both Fleet Credit (corporate) and Dealer Credit (wholesale). • Ability to interpret and navigate credit agreements, legal documentation, and syndication requirements. • Excellent verbal and written communication skills for lender, partner, and internal stakeholder interactions. • Strong negotiation skills with the ability to influence terms, rates, and deal structures. • High attention to detail with strong organizational and record‑keeping capabilities. • Ability to collaborate across multiple internal teams and external lending partners. Exceptional Candidates Might Have: • Experience working directly with agent banks or within a syndicated lending environment. • Proven success in building and expanding lender networks or recruiting new syndicate participants. • Advanced understanding of loan settlement processes, portfolio sales, and secondary market dynamics. • Strong analytical capability to evaluate financial performance trends and detect early signs of delinquency or agreement violations. • Ability to influence cross‑functional decision‑making and drive alignment across legal, credit, and workout teams. #LI-CC1 #WorkatDTFS #LI-DTFSUSA #LI-Hybrid Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Charlotte, NC US, Fort Mill, SC US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration. Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between. To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life. Additional Information - Applicants must be legally authorized to work permanently in the country of posting - Final candidate must successfully complete a criminal background check - Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions - EEO - Disabled/Veterans Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935

Role Description This is not an entry-level admin job, and it won't stay the same job from the start. In your first weeks, you'll learn our systems, get to know our clients and photographers, and handle the foundational work that keeps the business running. That part is real and important, and we need someone who takes genuine pride in doing it well. But this role is designed to grow. As you get comfortable, you'll take on more: - More judgment calls - More system ownership - More responsibility for how this company operates and improves If you're the kind of person who notices a recurring problem and quietly starts building a fix before anyone asks you to, this might be the right fit. In your first few months, you'll own: - Daily inbox triage and client communication - Scheduling and resolving photographer booking conflicts - Coordinating with our editing team (photo, video, virtual staging) — tracking turnaround, catching errors - Responding to routine client issues with warmth and good judgment - Learning our full production workflow from booking through delivery As you grow into the role, your scope will expand to include: - Developing and maintaining internal SOPs - Supporting photographer onboarding and coaching on quality standards - Assisting with order issue resolution and QC escalations - Contributing to our internal AI tool development and workflow automation - Identifying recurring pain points and bringing well-reasoned solutions to leadership - Owning weekend escalation judgment — knowing what to handle independently and what needs senior level decisions The Tech Side of This Role: We use AI tools every day — in our editing pipeline, our communications workflow, and increasingly in how we build and refine our internal systems. This isn't a role where you'll work around technology. You'll work inside it, and eventually help us build it. You don't need to arrive as an expert in any specific platform. But you do need to pick up new tools quickly, experiment without fear, and get genuinely curious about how software can do more. Over time, we'll train you on: - Adobe Lightroom CC and Photoshop, including AI-assisted editing tools - Our photo and video editing pipeline and quality standards - HDPhotoHub, Aryeo, and other production platforms we rely on daily - AI tools integrated into our workflow and how we evaluate new ones What we can't train is the underlying computer literacy and comfort with technology that makes all of the above possible. That needs to be there on day one. Qualifications - Judgment: You won't have a script for every situation. Read the room, propose a fix, and only loop us in when it truly matters. - Exceptional written communication: Friendly, calm, never corporate. Agents are busy and sometimes stressed, and your words need to land well under pressure. - Extreme organization: Multiple photographers, vendors, client threads, and production timelines all at once. Things can't fall through the cracks. - A builder's mindset: When the same problem happens three times, you don't just patch it... you document it, think through the fix, and bring us a solution. - Tech fluency and AI curiosity: Fast to learn, comfortable with software, and genuinely interested in how AI tools can make work better and faster. - Low ego about the fundamentals: Scheduling, inbox management, and vendor coordination are the foundation. Take pride in doing that well even when nobody's watching. - Adaptability: This role will change as the business grows. That should feel exciting, not unsettling. - Staying power: We're investing significant time in training you. We want someone who wants to build something here, not pass through. Benefits - Remote-first: Almost entirely work-from-home (no commute, no office politics, just focused work from wherever you do your best thinking). - Real flexibility: Some days you'll wrap early. The schedule bends around the work, not the clock. - A founder invested in your growth who will give you more ownership as you earn it. - A clear onboarding structure — we won't throw you into the deep end on day one. - Genuine variety — no two weeks are exactly the same. - The opportunity to shape how this company operates for years to come. Schedule This is a full-time role. The core rhythm is Monday–Friday, 9am–5pm CT. Some days wrap early. Others, when production is heavy or a client issue needs resolution, may run closer to 6pm. We don't clock-watch. We expect the work to get done and people to feel taken care of. Fridays are lighter by design. Most of the week's volume has moved through the pipeline by Thursday, so Fridays tend to wind down naturally by early afternoon. Not a guaranteed half-day, but a reliable rhythm. Saturday mornings are part of the role, and we want to be clear about that upfront. Friday shoots generate deliveries and client reviews that land in the inbox Saturday morning. We need someone available for a mid-morning check-in — typically an hour or two to triage, resolve anything urgent, and make sure nothing sits unanswered heading into the weekend. It's rarely unpredictable, but it is real. The trade-off is genuine flexibility that a traditional office job won't give you. We're looking for someone who sees that as a fair exchange. To Apply Please submit your resume along with written responses to the three questions below. This exercise should take about 15–20 minutes. There are no trick questions. We're more interested in how you think and communicate vs a perfect answer. Candidates who do not complete the exercise will not be considered. - Question 1: Client Response - Draft a reply to a client email regarding dissatisfaction with photos. - Question 2: Problem Diagnosis - Analyze a typical Saturday morning inbox and suggest process improvements. - Question 3: A Bit About You - Share a time you noticed a recurring problem and took action. Carlson Home Photography is an equal opportunity employer.

• To lead and inspire a purpose-led, committed team, ensuring the structure of the business creates a platform for success • To maximise immediate market opportunities in neurodevelopmental assessments and talking therapies, including diversification and delivery direct to consumer • To maximise the potential of bringing these two businesses together to provide an integrated and uniquely differentiated service offering • To shape our future mental health service offering and go-to-market strategy

• Communicate any significant trip details to vendors, suppliers, CEOs, and other relevant individuals in preparation for a trip. • Assist the Regional Operations Manager with managing Ops Inbox, bring up hot issues to ROM, day-to-day coordination and management of business operational activities. • Identify problems in the operations process and resolve them in a quick and timely manner. • Evaluate current operational performance and provide strategic plans for improvements. • Support ROM to prepare for and assist with CEO training and provide the CEOs with the needed support. • Handle the region's finances, including investigating and resolving issues with incorrect invoices in a timely and efficient manner. • Ensure timely payment processing by coordinating with the finance team and monitoring outstanding invoices. • Accurately validate trip budgets to maintain financial efficiency. • Liaise with suppliers to build and maintain an efficient and strong working relationship. • Monitor department email accounts as requested, actioning emails according to priority. • Develop a thorough understanding of and capability in all department administrative roles and tasks to provide holiday/sick cover. • Carry the Operations Emergency Phone on a rotational basis. • Contribute to the company’s performance and culture by fully embracing the G Adventures Core Values and promoting a positive and enthusiastic working environment. • Support ROM and the team on cost saving initiatives to support the company profitability goals. • Handle non-critical and critical incidents and assist CEOs and/or travelers in a professional, empathetic, and efficient manner. • Help create customized trips upon request. • Action technical questions from GCO’s (Inside Sales department) concerning trips. • Assist in scheduling trips for current CEO's and the hiring process for new CEO's. • Assist in managing and performing all tour staff administrative tasks as required, this includes but is not limited to payroll, accounts process, rostering and schedules, implementation of incentive programs and local awards programs, and assisting with managing correspondence from tour staff. • Maintaining tour staff records including contracts, benefits, profile updates and up to date first aid qualifications and updating route guides, trip and welcome notes, and applications for criminal record checks. • Support the tour staff management team with the implementation of tour staff incentive programs, local awards programs and monitor and regularly contribute to the tour staff forum discussions, engagement, recruiting and training tour staff and promoting growth in the region. • Read the tour staff comments section on passenger evaluations and make suggestions and provide input. • Ensure timely submission of all aspects of tours in Polaris, checking and supervising money request dailies, cash flow, post trip emails and general trip expenses. • Working with tour staff to ensure they take responsibility for their own trip’s expenses and documents. • Responsible for compiling pre-trip documents for the tour staff and assisting the tour staff management team in pre and post-trip report and debrief of tour staff. • Coordinate and assist in ground support for logistical issues during trips and on trip emergencies and assist with critical incident management as requested by the tour staff management team. • Contribute to special projects, such as gathering and organizing photos for internal and external use; developing manuals and other tour staff resources. • Any other tasks as requested by the tour staff management team or regional manager. • Assist tour staff in getting all necessary information for trips. • Provide tour staff practical field support when needed or requested by the tour staff manager. • Weekend work as required by role (will be made up with time in lieu), and taking the emergency phone. • Assisting with the financial debriefings of tour staff post tour. • Assisting other regions in Asia with necessary support during off season in Central Asia. • Contribute in Raise the World campaign, and drive the result of CEOs contributions in fundraising program as per company’s goals.