• Ensure that recruitment tasks assigned for projects in Austria, Switzerland regions and any other QQFS assigned markets are fully executed • Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects • Proactively plan, organize and implement panel recruitment solutions on allocated projects • Provide updates in the given format and timings to the project management team on the work done for projects • Flag to the senior manager projects of concern, when recruitment progress is off track • Ensure that outsource targets for allocated markets are achieved • Ensure that monthly registrations targets are met for region and any other QQFS assigned markets are fully executed • Execute the allocated panel building initiatives in Scandinavia region and any other QQFS assigned markets

• Ensure that recruitment tasks assigned for projects in Austria, Switzerland regions and any other QQFS assigned markets are fully executed • Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects • Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery • Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs • Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners • Ensure that outsource targets for allocated markets are achieved • Ensure that monthly registrations targets are met for region and any other QQFS assigned markets are fully executed • Call new registrants to confirm and update email addresses • Call users to reactivate their accounts • Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution • Work with the Project Management team to resolve project specific issues for members/respondents • Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution • Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System • Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels • Provide high quality support to M3 Global Research members via telephone and email/support ticket communication • Investigate fraud respondents and take action based on M3 data quality procedures • Complete the verification process for newly registered members • Complete link testing for online Market Research projects and overlays for qualitative online screeners

• Lead the identification, evaluation, and development of new technologies, products, or processes. • Stay at the forefront of industry trends, scientific advancements, and competitive technologies. • Apply deep technical expertise to solve complex challenges and create innovative solutions. • Design, prototype, and validate R&D concepts through modeling, simulation, experimentation, or proof-of-concept builds. • Conduct feasibility studies, cost-benefit analyses, and risk assessments for new initiatives. • Serve as the subject matter expert for assigned technical domains. • Prepare and publish research findings, reports, and technical documentation. • Ensure R&D projects adhere to organizational, regulatory, and ethical standards. • Participate in intellectual property development, including patents and technology disclosures.

• Lead the identification, evaluation, and development of new technologies, products, or processes. • Stay at the forefront of industry trends, scientific advancements, and competitive technologies. • Apply deep technical expertise to solve complex challenges and create innovative solutions. • Design, prototype, and validate R&D concepts through modeling, simulation, experimentation, or proof-of-concept builds. • Conduct feasibility studies, cost-benefit analyses, and risk assessments for new initiatives. • Serve as the subject matter expert for assigned technical domains. • Prepare and publish research findings, reports, and technical documentation. • Ensure R&D projects adhere to organizational, regulatory, and ethical standards. • Participate in intellectual property development, including patents and technology disclosures. • Expertise in one or more relevant technical domains (e.g., software engineering, materials science, biotechnology, data science, advanced manufacturing). • Experience with prototyping, modeling/simulation, and experimental design. • Knowledge of technology transfer, commercialization, or systems integration. • Familiarity with project management methodologies (Agile, Stage-Gate, etc.).