• Answer inbound calls and respond to patient enquiries in a professional, friendly and timely manner. • Verify patient insurance information, personal details and co-payment requirements. • Schedule and reschedule patient appointments using the client scheduling system. • Provide patients with accurate information regarding available healthcare services. • Capture and update patient information with a high level of accuracy. • Maintain complete and up-to-date records of appointments, patient needs and preferences. • Deliver an exceptional customer experience while maintaining confidentiality and professionalism.

• Handle customer inquiries via phone, email, and chat • Provide accurate and efficient support for product- or service-related questions • Troubleshoot issues and guide customers through solutions • Maintain customer satisfaction by delivering high-quality service • Collaborate with internal teams to improve the overall support process

• Handle customer inquiries via phone, email, and chat. • Assist customers with product information, troubleshooting, and issue resolution. • Maintain accurate records and follow up on customer requests. • Ensure customer satisfaction and deliver a positive experience. • Collaborate with the team and follow company guidelines.

• Engage with new and existing clients to understand their needs and recommend suitable products or services. • Achieve individual and team sales targets through effective client engagement. • Build and maintain strong client relationships to ensure customer satisfaction. • Handle client inquiries and collaborate with internal teams to deliver timely solutions. • Maintain accurate records of sales activities and client interactions in the CRM system.