• Construct and implement new benefits plan in the benefits administration system • Maintain a comprehensive understanding of the plans under their scope of responsibility • Work with the Implementation Team to help onboard new clients • Design and implement system configuration in accordance to benefit plan description • Build new groups and adjust systems per plan amendments in benefits system • Research plan provisions contained in benefit plan documents • Convert plan provisions to claim system adjudication functions • Coordinate the development of solutions for system-related issues • Develop tools and best practices necessary to improve installations • Provide timely documentation to users to help them reference and implement system and/or plan changes

• Deliver high-quality, engaging, and interactive online instruction in alignment with standards, curriculum, and student learning needs. • Be available to teach live during regular school hours. • Differentiate instruction to meet the diverse learning needs of students in 1-on-1, small-group, and whole-class settings. • Build strong relationships with students and families, fostering a supportive and collaborative learning environment. • Monitor and assess student progress, providing timely feedback, grades, and academic support. • Utilize technology effectively, including Canvas, Zoom, and other digital resources. • Implement innovative teaching strategies to make learning engaging and accessible for all students. • Communicate regularly with parents/guardians regarding student progress and academic goals. • Collaborate with fellow teachers and school staff to enhance curriculum delivery and student success. • Maintain accurate records of student attendance, participation, and performance. • Participate in professional development opportunities and ongoing training sessions. • Host/Co-Host a club (virtually) and occasionally attend (in-person) field trips when they are geographically near to your location.

• Support the United States Department of Veterans Affairs (VA) South Texas Veterans Health Care System Care in the Community Service • Focus on patient access, appointment scheduling, consult processing, referral coordination • Screen and respond to telephone inquiries • Use required systems and tools including Microsoft Office

• The Care Coordinator is responsible for providing assistance to the care management team by working collaboratively to support patient care plans and needs • Serving as an advocate for patients, the Care Coordinator will be part of the care management team and work in tandem with care managers, healthcare providers and community-based organizations to improve outcomes for patients they serve • Engages with patients to identify and address barriers that impede health outcomes • Implements and supports Care Management interventions per the patient’s care plan or assessed community needs • Processes referrals from members of the multidisciplinary team (social work, behavioral health, community resource coordinators, pharmacy, pharmacy technician, care managers) appropriately, accurately, and timely according to established workflows • Provides education to patients/family within scope of practice • Coordinates referrals to outside agencies as directed by interdisciplinary team in a timely fashion • Serves as a liaison among the patient/family, community services, primary providers, specialists, and other care team members to coordinate services • Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes.