• Lead the design, governance, and evolution of enterprise cloud architecture within a federal environment • Define cloud architecture standards and guide DevOps teams • Ensure Azure environments are designed for scalability, resilience, security, and compliance • Collaborate closely with engineering teams and government stakeholders • Design and oversee highly available, secure, and scalable Azure architectures • Define enterprise Azure reference architectures, patterns, and best practices • Establish architectural guidance for Azure identity, governance, policy enforcement, and monitoring frameworks • Guide DevOps teams in implementing automated CI/CD pipelines • Lead architecture planning for migration of on-premises workloads to Azure • Ensure architecture aligns with federal security and compliance requirements

• Partner with Customers to Drive Transformation • Act as a trusted advisor to customers, helping them define and execute their software delivery, platform engineering, and AI adoption strategies. • Collaborate with engineering leaders, platform teams, and executives to align technology initiatives with business outcomes. • Assess current software delivery capabilities and develop transformation roadmaps that improve developer productivity, security, governance, and operational efficiency. • Design and recommend modern DevSecOps, Platform Engineering, and AI-enabled delivery architectures that accelerate innovation at scale. • Lead discovery workshops, architecture reviews, and strategic advisory engagements with customer stakeholders. • Build proofs of concept, reference architectures, and pilot programs that validate new approaches and demonstrate measurable value. • Guide customers in adopting emerging practices such as AI-assisted development, agentic workflows, intelligent automation, and software delivery optimization. • Influence customer adoption and success plans to maximize long-term value from CloudBees solutions and services. • Serve as the voice of the customer within CloudBees, helping shape product strategy, roadmap priorities, and future platform capabilities. • Communicate effectively with audiences ranging from hands-on engineers to executive leadership teams. • Travel occasionally for customer workshops, strategic planning sessions, and company events.

• Automate application build processes through Azure DevOps and GitLab CI/CD pipelines • Lead and manage CI/CD pipeline development to improve deployment speed, reliability, and quality. • Troubleshoot Applications and Infrastructure resources hosted in Google. • Design and Implement resilient Infrastructure as Code for the Cloud, using Automation Tools like Terraform, Bicep, Ansible. • Manage cloud-based infrastructure and services, focusing on efficiency and scalability. • Implement and support front-end web configurations using solutions such as Front Door, Application Gateway , WAF. • Automate deployment of Application Code using DevOps YAML pipelines. • Implement security best practices, including access controls, encryption, and vulnerability scanning, to protect company data and systems • Work in an Agile environment to support individuals on proper DevOps practices. • Support development and data services teams in technical questions of continuous integration/continuous delivery, delivery organizations. • Provide technical support to development and data services teams regarding continuous integration and continuous delivery best practices and processes • Mentor and support junior DevOps engineers, promoting a culture of continuous improvement and collaboration

Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity We, at Flywire, are looking for an experienced Manager II, Site Reliability Engineering to join our team. In this role, you’ll help drive reliability, automation and performance within our cloud-based infrastructure. At Flywire, the SRE team is responsible for the lifecycle of production systems. Our team is embedded within Software Engineering teams enabling and empowering them to achieve full speed on shipping reliable and operable systems. They also work at a global scale driving initiatives to achieve production excellence. - Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks - Track success on the team based on established goals and objectives - Work on issues of limited scope with the ability to find and execute solutions to routine problems - Become embedded within an Engineering team helping them navigate production excellence and advocate for best practices - Mentor team members and drive initiatives - Drive a design for a feature while understanding system-wide and architectural concerns - Understand the basic day-to-day tasks traits of a production environment and participate in on-call support - Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services - Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems - Identifies opportunities both in processes and tools to improve the overall productivity of the team - Identify great talent and excite them to join our team - Provide estimations, track progress and manage risk as well as team members' time - Participate in an on-call shift along with other disciplines to respond to incidents - Become involved in tech communities and add contributions to enhance them - Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals Qualifications Here's what we're looking for - 5 years of experience within the SRE space - 2-5 years of leading or managing and developing SRE teams - Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals. - Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages - Proficient with testing techniques such TDD or BDD will be highly valued - Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role - Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement - Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues Some Technologies We Use: - Ruby, Java, Kotlin, Go, Node, Python - AWS: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB - Linux, Docker, Terraform, Make, Chef - Gitlab, Jenkins - Sentry, Sumologic, Honeycomb Our Culture: - We are a global company. Our engineering team is distributed across 3 continents and 4 different countries so remote work is allowed! - Our engineering practice is shaped around concepts including Agile, Lean, and Extreme Programming. Each team has a high level of autonomy to organize themselves in the way they consider more appropriate to execute their mission. - We actively engage in knowledge sharing by hosting internal cross-discipline events. - We are active in contributing to open source whenever possible. - We contribute to our local communities by hosting different events, Meetups, etc Additional Information What We Offer: - Competitive compensation - Employee Stock Purchase Plan (ESPP) - Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) - Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media - Dynamic & Global Team (we have been collaborating virtually for years!) - Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates - Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! - Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions. Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law. The US base salary range for this full-time position is $160,000 - $200,000 and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. #LI-Remote