Accelerate growth. Leverage intelligent analytics. Achieve powerful financial results.
Patient Accounts Representative
Location
United States
Posted
7 hours ago
Salary
0
Seniority
Senior
Job Description
Patient Accounts Representative
nimble solutions
• Handle all incoming calls in a manner that adheres to HIPAA privacy regulations • When returning or placing outbound calls, the same HIPAA privacy regulations must be followed • Log in and out of multiple systems (including practice management systems) to research and answer patients’ questions, accurately and with detail • Obtain patient payment information over the phone, process the payment, and appropriately note the account • Escalate issues effectively to a supervisor or management for assistance • Responsible for ensuring all client-specific protocols are followed during the patient billing cycles • Provide an accurate and thorough analysis of aging, as requested • Review statements to ensure that the information and balance are accurate • Respond to requests professionally and promptly, and follow up with outstanding requests in a similar manner
Job Requirements
- High School Diploma or equivalent
- Reliable transportation if local/hybrid
- Exceptional customer service skill set
- Mandatory compliance with strict patient confidentiality policies
- Detail oriented
- Basic computer knowledge, with Excel experience
- Strong organizational & time management skills
- Good written and oral communication skills
Benefits
- Medical
- Dental
- Vision
- 3 Weeks PTO + 9 Company Paid Holidays (includes day after Thanksgiving and Christmas Eve)
- 401K Match
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Greets patients and introduces self. • Presents a professional image and customer focus. • Verifies patient information, medical history, medications, and confirms purpose of visit. • Conducts pre-surgical evaluations and diagnosis as required for surgical implant procedures • Provides assessment, diagnosis and individual therapy treatment to patients in the behavioral health program. • Monitors the effectiveness of interventions. • Performs routine and crisis counseling/interventions, and suicide risk assessments as needed. • Provides referrals for services as needed. • Responsible for the content of education and counseling programs for patients. • Responsible for appropriate documentation of information in patients' charts (EMR/EHR). • Secures patient information and maintains patient confidence by completing and safeguarding medical records. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. • Practices safe habits including but not limited to infection control, lifting procedures, etc. • Practices teamwork by helping others willingly and communicating in a professional manner • Coordinates with clinical and other staff members in the provision of services to patients. • Updates job knowledge by participating in educational opportunities • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Operates standard office equipment • Adheres to Advanced Pain Care’s Policies and procedures • Has regular and predictable attendance • Performs other duties as assigned.
• Responsible for maintaining sanitation standards in a commercial kitchen • Performs a variety of cleaning, maintenance, food preparation, stocking, and serving duties • Assists cooks and coordinates activities within a food service area • Maintains various products at certain levels in preparation, serving, or storage areas • Stocks various food service areas with products and materials • Cleans dishes, utensils, pots, and pans • Cleans general dining, kitchen, or storage areas • Assists with large cleaning projects • Removes garbage from assigned areas • Sets up, breaks down, and cleans tables and serving lines • May prepare food or cook vegetables, entrees, etc. • Notify supervisor if safety and sanitation standards are not being met
• Provides cleaning services to maintain cleanliness in remote camp and industrial facilities • Cleans hallways, stairways, offices, food preparation areas, and restrooms • Uses cleaning equipment and solutions appropriately • Removes and disposes of discarded materials • Performs very light facility maintenance
• Responsible for daily preparation, production, stocking, and presentation of a variety of foods. • Performs all main line food production duties with specific items determined by assigned shift. • Reviews the needs of the day with assigned supervisor(s). • Assists assigned supervisors with menu and recipe development. • Cooks breakfast, lunch, dinner foods, coffee, drinks, tray items, etc. • Prepares, places, presents, and restocks food items as needed. • Uses a variety of food preparation procedures and equipment. • Cleans various food service, food preparation equipment storage areas. • Communicates with supervisors to discuss items needed for meals.


