• Teach primarily online didactic courses. • Assist learners with study problems and evaluate their potential for successful achievement in the course or discipline. • Maintain accurate attendance and performance records of learners. • Submit required reports according to published deadlines. • Complete annual professional development. • Attend faculty meetings and other faculty activities as required.

• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times. • Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements. • Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques. • Achieve all assigned goals. • Properly identify individual account situations, and provide appropriate resolution. • Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up. • Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution. • Keep route maintenance backlog at an acceptable level. • Recognize pressing issues and escalate to management as they occur. • Work well with team members/management and not contribute to unproductive group conflict or negativity. • Represent the Company in a positive manner through professional conduct, attitude, and appearance. • Follow Company confidentiality and security policies and procedures. • Understand and comply with company policies and procedures. • Other duties as assigned by management.

• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times. • Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements. • Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques. • Achieve all assigned goals. • Properly identify individual account situations, and provide appropriate resolution. • Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up. • Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution. • Keep route maintenance backlog at an acceptable level. • Recognize pressing issues and escalate to management as they occur. • Work well with team members/management and not contribute to unproductive group conflict or negativity. • Represent the Company in a positive manner through professional conduct, attitude, and appearance. • Follow Company confidentiality and security policies and procedures. • Understand and comply with company policies and procedures. • Other duties as assigned by management.

• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional “patient focused-patient service” at all times. • Strictly adhere to the Company’s Compliance guidelines and expectations, to include Local, State, and Federal requirements. • Comply with the Company’s call structure expectations including but not limited to, proper collection steps and techniques. • Achieve all assigned goals. • Properly identify individual account situations, and provide appropriate resolution. • Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up. • Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution. • Keep route maintenance backlog at an acceptable level. • Recognize pressing issues and escalate to management as they occur. • Work well with team members/management and not contribute to unproductive group conflict or negativity. • Represent the Company in a positive manner through professional conduct, attitude, and appearance. • Follow Company confidentiality and security policies and procedures. • Understand and comply with company policies and procedures. • Other duties as assigned by management.