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Prior Authorization Specialist
Location
Philippines
Posted
1 day ago
Salary
$4 - $5 / hour
Seniority
Senior
Job Description
Prior Authorization Specialist
1840 & Company
• Monitor the Prior Authorization queue and manage an organized list of outstanding and in-progress PAs. • Review patient and service data provided by the biller/clinical team for completeness and accuracy. • Submit new prior authorizations to the correct insurance company and plan efficiently via the required method, including insurance portals, fax, or telephone. • Proactively and consistently call insurance companies to check on the status of submitted prior authorizations to prevent processing delays. • Document all communication and status updates clearly and promptly in the patient management system. • Identify, prepare, and submit prior authorization denial appeals in a timely manner, gathering all necessary clinical and administrative documentation. • Track the status of all submitted appeals through resolution. • Monitor the designated fax inbox or electronic queue for prior authorization approvals, denials, and requests for additional information. • Promptly update the patient management system with the final PA status, authorization number, and expiration date upon receipt of approval.
Job Requirements
- Exceptional Attention to Detail: Crucial for accurately submitting data and preparing appeals.
- Strong Communication Skills: Excellent verbal and written communication skills for professional interaction with insurance representatives and clinical staff.
- English Speaking: Fluency in English is required to effectively communicate with insurance representatives and team members.
- Organizational and Time Management Skills: Ability to prioritize a high volume of PA requests and follow-up tasks under deadlines.
- Problem-Solving: Resourcefulness in troubleshooting issues with insurance company portals or processes.
- Team Player: Ability to work collaboratively with billing and clinical teams to achieve patient care goals.
- Medical billing experience (optional)
- Familiarity with various commercial and government payer systems (e.g., Medicare, Medicaid, and major commercial insurers)(optional)
- Proven knowledge of medical terminology, CPT codes, and ICD-10 codes (optional)
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