We facilitate world-class, patient-centered care with one of the best Health care provider networks in New York.
Patient Access Specialist I – Primary Care
Location
New Jersey
Posted
7 hours ago
Salary
$24 - $30 / hour
Seniority
Mid Level
Job Description
Patient Access Specialist I – Primary Care
61st Street Service Corp
• Greets patients and answers telephone calls. • Schedules appointment requests. • Indicates special needs (e.g. special accommodation, interpreter, etc.). • Communicates insurance participation, financial responsibility, and time of service policy to patient population. • Obtain patients insurance and demographic information and ensure all obtained information is registered in EPIC. • Performs real-time insurance verification and interprets responses. • Collects pre-registration information to address outstanding Epic work queue accounts. • Performs outbound calls to perform Epic referral scheduling. • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager. • General faxing, filing, and mail sorting. • Performs other related duties as assigned.
Job Requirements
- High School Diploma or the equivalent required.
- Minimum of 2 years of relevant experience including proficiency in medical terminology.
- Bachelors Degree or college-level coursework is preferred.
- Prior high volume customer service experience in a call center environment is preferred.
- Bilingual (English/Spanish) a plus
Benefits
- Healthcare
- Paid Time off
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