• Lead a cross-functional engineering team, driving technical direction, delivery quality, and platform evolution. • Take ownership of the design, development, deployment, and maintenance of full-stack applications and services. • Work closely with Product teams to shape requirements, influence the roadmap, and align technical solutions with business objectives. • Evaluate, prototype, and implement AI-powered capabilities, including LLM-based features, intelligent automation, and AI-enhanced workflows. • Provide technical leadership through architecture reviews, code reviews, and engineering best practices. • Design and build scalable, secure, resilient, and observable cloud-based solutions. • Champion automated testing, quality assurance, and engineering standards across the development lifecycle. • Build, maintain, and improve CI/CD pipelines to support reliable and efficient software delivery. • Communicate technical designs, risks, and progress effectively to both technical and non-technical stakeholders. • Mentor and support engineers, helping to develop technical capability across the team. • Promote a culture of collaboration, continuous improvement, and engineering excellence. • Support recruitment, onboarding, and development of engineering talent. • Maintain clear technical documentation to support knowledge sharing and long-term maintainability.

Role Description The AI Forward Deployed Engineer works at the intersection of AI, engineering, and business, partnering closely with stakeholders to identify use cases, build prototypes, and deliver production-grade AI solutions. This role requires hands-on experience with: - LLMs - Cloud platforms - APIs - Enterprise system integration Additionally, strong problem-solving and communication skills are essential. Qualifications - Hands-on experience with AI technologies - Experience in engineering and business collaboration - Strong problem-solving skills - Excellent communication skills Requirements - Experience with LLMs - Familiarity with cloud platforms - Knowledge of APIs - Experience in enterprise system integration Benefits - Inclusive workplace culture - Opportunities for growth and development - Commitment to well-being

• Act as the technical first line of defense across our Dashboards, Agents, and cloud infrastructure. • Proactively hunt down root causes by investigating system logs, reviewing changes, and isolating deployment errors. • Spearhead the end-to-end network installations, system configurations, and ongoing technical health for both new and existing clients. • Serve as the trusted technical liaison, translating complex backend realities into clear, actionable insights. • Partner tightly with our R&D team, navigating timezone overlaps to coordinate critical off-hours escalations seamlessly. • Embrace a fearless, hands-on approach to problem-solving, navigating databases to investigate and resolve complex system behaviors.

Role Description We are seeking a technically strong, systems-minded AI Systems Engineer to embed artificial intelligence into core business workflows and lending operations. The ideal candidate thrives in structured yet evolving environments, can translate complex business processes into scalable technical solutions, and takes ownership of long-term system performance and optimization. You are hands-on, pragmatic, and focused on deploying AI into operational workflows—not just experimentation. What You’ll Do - Participate in discovery calls, requirements gathering, and workflow mapping sessions - Design and implement AI-enabled workflows across loan origination, underwriting, servicing, and reporting systems - Engineer and deploy AI-assisted automation to reduce manual effort and improve decision support - Build and maintain integrations across CRM, document management, automation, and reporting tools - Develop APIs and automation logic to support scalable AI deployment - Evaluate, test, and productionize AI models and tools within operational systems - Ensure AI outputs are reliable, explainable, and aligned with business and compliance requirements - Identify gaps, inefficiencies, and opportunities for AI-driven optimization - Troubleshoot and enhance existing AI-integrated systems - Maintain documentation and support governance standards for AI-enabled workflows - Continuously refine AI solutions based on performance metrics and stakeholder feedback Qualifications - Strong background in AI engineering, automation engineering, and systems integrations - Experience participating in discovery sessions and translating workflows into technical solutions - Hands-on experience integrating CRM systems, automation platforms, APIs, and document systems - Ability to design scalable, maintainable, and production-ready AI solutions - Strong documentation and communication skills - Experience working in structured operational environments Preferred Skills - Experience in lending, real estate, or financial services - Applied AI within operational or production environments (not research-only roles) - Experience with SaaS integration platforms such as Zapier, Make, or Power Automate - Experience working within the Zoho ecosystem - Agile or hybrid delivery experience Benefits - Work From Home: Enjoy the flexibility of remote work, enabling you to balance your professional and personal life effectively. - Generous Paid Time Off: Start with 18 annual paid leaves from your first month, ensuring you have plenty of time to relax and recharge. - US Holidays Observance: Celebrate important cultural moments with designated US holidays. - Free HMO Coverage: Access comprehensive healthcare with free HMO coverage. Hiring Process - Initial screening call with Flexscale: A brief conversation to walk through your background, experience, and role alignment. - Interview with the client: Meet key stakeholders to discuss your experience, skills, and how you approach the role. - Skills assessment: A short assessment to evaluate relevant skills and problem-solving abilities. - Final interview with the client: A deeper conversation focused on long-term fit, expectations, and next steps.