• Coordinates with the Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier (RTS), and other office support personnel • Responsible for the complete funding transaction cycle • Manages transaction cycle time (TCT) from Ready to Process to Final Funding Approval • Obtains any required missing demographics and ensures that all client information is correct • Verifies client benefits and coverage and communicates benefit information to client • Gathers and reviews documentation for funding package • Communicates regularly with Physicians, Therapists, RTSs, and Clients • Investigates and updates any payer requirements in the UPD • Maintains communication with client throughout the process • Follows up with payer sources in order to obtain timely authorization • Conducts pre-purchase quality assurance • Conducts pre-delivery verification • Coordinates with other funding areas and responsible for completing all tasks in the Action Required queue • Performs any related job duties assigned by the Funding Manager or Funding Supervisor • Responsible to complete all continuing education requirements

• Coordinates with the Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier (RTS), and other office support personnel to ensure all operational procedures are completed in accordance with company policy • Manages transaction cycle time (TCT) from Ready to Process to Final Funding Approval • Obtains any required missing demographics and ensures that all client information is correct and is put into the work order • Verifies client benefits and coverage and communicates benefit information to client • Gathers and reviews documentation for funding package • Communicates regularly with Physicians, Therapists, RTSs, and Clients • Investigates and updates any payer requirements in the UPD • Maintains communication with client throughout the process when applicable • Follows up with payer sources in order to obtain timely authorization • Requests and obtains proper approval for work order credit exceptions • Conducts pre-purchase quality assurance • Coordinates with other funding areas and responsible for completing all tasks

• Coordinates with the Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier (RTS), and other office support personnel • Responsible for the complete funding transaction cycle • Manages transaction cycle time (TCT) • Obtains any required missing demographics • Verifies client benefits and coverage • Gathers and reviews documentation for funding package • Communicates regularly with Physicians, Therapists, RTSs, and Clients • Investigates and updates payer requirements • Maintains communication with client throughout the process • Follows up with payer sources • Conducts pre-purchase quality assurance • Conducts pre-delivery verification • Coordinates with other funding areas

• Assist clients with planning vacations and travel experiences • Research and book flights, hotels, cruises, and vacation packages • Coordinate travel arrangements based on client preferences and budgets • Provide destination information and travel recommendations • Communicate with clients regarding reservations and travel details • Issue travel confirmations, itineraries, and documentation • Work with travel suppliers and vendors to secure travel services • Respond to client questions and assist with travel-related concerns • Maintain accurate records of bookings and client information • Stay up to date on travel trends, supplier offerings, and destination updates