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Driving value through its unique combination of platforms, data, expertise, connectivity, and scale.
Senior Manager – Interop Center of Excellence
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Manager – Interop Center of Excellence
Veradigm®
• Leads the Veradigm Interoperability Center of Excellence • Owns the full lifecycle of interface services across all Veradigm EHR and practice management platforms • Builds and leads the Interoperability Center of Excellence from initial team formation through full operational maturity • Owns the full interface services lifecycle for Veradigm clients — lab orders and results, public health reporting, HIE/QHIN/TEFCA connectivity, and custom client integrations • Directs a Forward Development Team of Interface Sales Engineers and Technical Interface Engineers capable of building custom integration solutions • Monitors service delivery metrics, interface SLA compliance, and quality indicators across all managed connections • Develops and executes an operational roadmap aligned to the broader Interoperability Center of Excellence strategic plan • Serves as a key escalation point for clients and internal stakeholders • Ensures high levels of client satisfaction through proactive communication
Job Requirements
- Bachelor's Degree or equivalent Technical / Business experience — Required
- 12+ years of relevant work experience in healthcare technology, integration services, or professional services — Required
- 10+ years of relevant experience implementing healthcare technology solutions with demonstrated understanding of HL7 v2, FHIR R4, and clinical data exchange workflows; experience with EHR platform integration in ambulatory or specialty care settings preferred — Required
- Excellent client-facing skills with demonstrated ability to engage senior and key executives on complex technical topics — Required
- Experience managing third-party vendor or partner relationships, including commercial frameworks, SLA oversight, and contract negotiation — Required
- Experience with budgeting, cost management, and building the business case for new organizational capabilities — Required
- Demonstrated ability to build and scale a new team or practice, including internal sourcing, onboarding, and operational readiness — Preferred
- Familiarity with healthcare interoperability market dynamics including TEFCA, QHIN, CareQuality, ONC information blocking, and the competitive landscape of integration engine and API broker vendors — Preferred
- 7+ years of professional services consultancy and/or project management in a healthcare technology environment — Required
Benefits
- Comprehensive compensation and benefits package
- Holidays
- Vacation
- Medical, dental, and vision insurance
- Company paid life insurance
- Retirement savings
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