• Maintaining the cleanliness, appearance and comfort of guest rooms and public areas • Ensuring that all areas meet the hotel's quality, safety and hygiene standards • Providing customers with a heartfelt and memorable experience • Answering telephone enquiries and dealing with customer complaints • Making sure the front of house is always safe, legal, and clean

• Lead the kitchen team by example • Prepare, cook, and present food that meets specs • Maintain hygiene levels and safety regulations • Deputise for the management team • Organise and coordinate the team during busy service

• Prepare, cook, and present food that meets specs and customer expectations. • Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors. • Deputise for the management team and resolve any issues that arise in their absence. • Help organise and coordinate the team during a busy service, making sure everything runs like clockwork.

• Lead by example to ensure the team has everything they need • Maintain high standards and keep customers happy • Deputise for the management team and resolve issues in their absence • Help organise and coordinate the team during busy shifts • Ensure the bar is safe, legal, and clean