Hometown Veterinary Partners (We’re Hiring!) logo
Hometown Veterinary Partners (We’re Hiring!)

We’re empowering veterinary professionals by offering more options, including our Path to Partnership.

Veterinary Patient Care Coordinator

GeneralGeneralFull TimeRemoteJuniorTeam 51-200Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 44 moreAll locations: Alabama | Alaska | Arizona | California | Colorado | Connecticut | Florida | Hawaii | Illinois | Iowa | Kansas | Kentucky | Louisiana | Maine | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming

Posted

17 hours ago

Salary

$18 - $20 / hour

Seniority

Junior

High School1 yr expExperience acceptedEnglishSpanish

Job Description

Veterinary Patient Care Coordinator

Hometown Veterinary Partners (We’re Hiring!)

• Answer inbound calls promptly and professionally, representing the organization with warmth, empathy, and confidence • Use veterinary medical knowledge to assess presenting concerns and triage appointment needs appropriately • Schedule appointments accurately across multiple veterinary hospitals, providers, and service lines • Identify urgent, same-day, and priority cases and collaborate with hospital teams to ensure appropriate placement • Educate clients on next steps, appointment expectations, and basic medical or procedural guidance (within scope) • Manage reschedules, cancellations, and follow-up calls to optimize access to care • Apply a patient-centered, compassionate scheduling mindset, prioritizing access to care whenever medically and operationally possible • Lead with a “Yes First” approach —exploring all appropriate options before declining or deferring care • Recognize that every call represents a pet in need and approach each interaction with urgency, empathy, and accountability • Clearly and calmly explain scheduling decisions, next steps, and care options to clients • Support clients through emotionally charged situations with professionalism, compassion, and clarity • De-escalate concerns while maintaining focus on patient safety and timely care • Partner closely with hospital leadership, medical teams, and front desk staff to understand daily capacity, medical workflows, and service offerings

Job Requirements

  • High school diploma or equivalent
  • Veterinary medical knowledge is required (e.g., experience in a veterinary hospital, clinic, or medical call center)
  • 1+ year of experience in veterinary medicine, healthcare scheduling, or a medical call center environment
  • Ability to assess presenting complaints and triage appointment urgency appropriately
  • Strong verbal communication, active listening, and clinical judgment skills
  • Ability to multitask, prioritize, and remain composed in high-volume, emotionally charged situations
  • Comfort using multiple computer systems and technology platforms
  • Experience in veterinary medicine, healthcare scheduling, or medical call centers (preferred)
  • Familiarity with practice management software (preferred)
  • Demonstrated experience handling emotionally sensitive conversations (preferred)

Benefits

  • We are an equal opportunity employer
  • Professional development opportunities

Related Categories

Related Job Pages

More General Jobs

Full TimeRemoteTeam 51-200Since 2000H1B No Sponsor

• Identify, research, and secure required permits for utility, transmission, renewable energy, and infrastructure projects. • Coordinate with cities, counties, DOT, railroads, and other agencies to track and obtain permit approvals. • Interpret and review engineering drawings, survey documents, and route maps to determine permit requirements. • Ensure compliance with permit requirements, including, but not limited to, insurance, bonds, and safety standards. • Prepare and submit permit applications, supporting documents, and reports. • Track permit status and maintain accurate records in project systems (SharePoint/Project Databases). • Collaborate with Land Agents, Project Managers, and contractors to align permitting with ROW acquisition and construction schedules. • Serve as point of contact with agencies and stakeholders regarding permit status, requirements, and compliance. • Support project risk mitigation by proactively identifying potential permitting delays and recommending solutions.

Texas
CIMCO Refrigeration Inc. logo

Refrigeration Commissioning Technician

CIMCO Refrigeration Inc.

North America's Largest Industrial Refrigeration Contractor

General17 hours ago
Full TimeRemoteTeam 1,001-5,000Since 1913H1B No Sponsor

• Perform site and equipment evaluation for safety and proper installation • Collaborate with trades, GC, sub-contractors, and company personnel • Accurately document all equipment model and serial numbers on startup documents • Commission and startup new and used equipment • Diagnose mechanical and electrical issues during the commissioning process • Complete all required paperwork including daily reports, time sheets, and commissioning documents

South Carolina
$45K - $55K / year
ContractRemoteTeam 10,001+Since 1978H1B No Sponsor

• Brindar servicio al cliente relacionado al rubro Facturación de servicios públicos a través de llamadas, manteniendo una actitud profesional y respetuosa. • Demostrar el conocimiento y uso adecuado de los recursos, políticas y procedimientos del departamento.

Peru
Allina Health logo

Psychiatric Mental Health Nurse Practitioner

Allina Health

Allina Health is an award-winning nonprofit healthcare system headquartered in Minneapolis, Minnesota. The network serves communities across Minnesota and weste

General17 hours ago

Title: Psychiatric Mental Health Nurse Practitioner - Lakeville, MN Location: Allina Health Lakeville North Clinic Location Address: 17489 Dodd Blvd, Lakeville, MN 55044 Department: 62884315 AHG Psychiatry Shift Length: 8-hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: None Job Summary: Allina Health is seeking an outpatient psychiatric mental health nurse practitioner to join our team! In this role, you’ll practice at the forefront of behavioral health integration, delivering psychiatric expertise embedded within a primary care clinic setting. You’ll collaborate directly with medical providers and behavioral health clinicians to improve patient access and outcomes. Key Position Details: As a psychiatric mental health nurse practitioner at Allina Health, you will support Allina’s growing collaborative care model by providing psychiatric consultation, direct patient evaluation, and treatment within the outpatient clinic setting. You will work closely with primary care providers, psychologists, therapists, and care managers toidentifymental health conditions early, guide treatment plans, and reduce barriers to care. - Provide adult psychiatric assessment, treatment planning, medication management, and ongoing follow-up in a primary care clinic setting - Support early identification and management of depression, anxiety, ADHD, and other common psychiatric conditions. - Participate in the development of care pathways and quality improvement projects in integrated behavioral health. Schedule - M-F schedule, with hybrid remote/and on-site at Lakeville North Clinic - 8-hour day shifts - No weekend work - No current or expected call rotation Job Description: Required Qualifications - Master's degree - Completion of an accredited Psychiatric Mental Health Nurse Practitioner program - One year of experience in mental health and addiction Licenses/Certifications - Licensed Registered Nurse - MN Board of Nursing required upon hire - Certified Nurse Practitioner - American Nurse Credentialing Center (ANCC) certification within specialty required upon hire - Licensed Psychiatric Mental Health Nurse Practitioner required - BLS Tier 2 - Multisource required within 180 Days - Drug Enforcement Administration required upon hire Physical Demands - Medium Work*: - Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently Pay Range Pay Range: $148,835 to $177,500 per year The pay described reflects the starting base pay range, assuming a full-time FTE. Your starting rate will depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: - Medical/Dental - PTO/Time Away - Retirement Savings Plans - Life Insurance - Short-term/Long-term Disability - Voluntary Benefits (vision, legal, critical illness) - Tuition Reimbursement or Continuing Medical Education as applicable - Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program - Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

Minnesota
$148.8K - $177.5K / year