• Establish customer relationships and follow up with customers, as needed. • Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Consistently craft clear, concise, and compelling content across audiences and channels —professional, patient, and consumer; print and digital platforms. • Oversee the tone, accuracy, and brand alignment of all copy deliverables • Supervise and provide guidance to a team of copywriters and freelancers. • Develop core messaging platforms for assigned brands and new business opportunities. • Contribute creative and strategic solutions that help drive brand growth and client success. • Lead copy and creative discussions in internal meetings and client presentations. • Ensure all content produced under your direction meets client objectives, regulatory standards, and agency expectations. • Establish yourself as an expert on your brands —understanding the science, the market, the mindset, and the motivation behind every message. • Provide clinical insight and translate complex science into engaging, accurate storytellingContribute original thinking that inspires new opportunities and helps shape the agency’s future.

• Identify, research, and secure required permits for utility, transmission, renewable energy, and infrastructure projects • Coordinate with cities, counties, DOT, railroads, and other agencies to track and obtain permit approvals • Interpret and review engineering drawings, survey documents, and route maps to determine permit requirements • Ensure compliance with permit requirements, including, but not limited to, insurance, bonds, and safety standards • Prepare and submit permit applications, supporting documents, and reports • Track permit status and maintain accurate records in project systems (SharePoint/Project Databases) • Collaborate with Land Agents, Project Managers, and contractors to align permitting with ROW acquisition and construction schedules • Serve as point of contact with agencies and stakeholders regarding permit status, requirements, and compliance • Support project risk mitigation by proactively identifying potential permitting delays and recommending solutions

• Perform hardware installation projects • Install, configure, modify, maintain, and troubleshoot equipment • Perform onsite installation, calibration, and system verification activities • Read and apply technical documentation • Diagnose equipment malfunctions and issues • Coordinate and communicate with onsite personnel and teams • Maintain professional and positive relationships with stakeholders • Complete service documentation and administrative tasks • Ensure tools and resources are operational and maintained • Identify and report non-standard conditions and safety concerns • Maintain a clean and organized work environment • Meet project schedules and commitments • Travel to customer and project sites as needed