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Maintenance Coordinator
Location
Philippines
Posted
3 days ago
Salary
$6 / hour
Seniority
Mid Level
Job Description
Maintenance Coordinator
Remote Raven
• Triage incoming maintenance requests, troubleshoot issues, and assign appropriate vendors. • Answer and manage the maintenance line, triaging calls and inquiries from owners, residents, and vendors. • Create, update, and follow up on work orders to ensure timely and efficient resolution. • Communicate with vendors for scheduling, updates, and problem-solving; ensure all work orders are completed and documented. • Assist PMs and APMs by investigating assigned maintenance issues, finding vendor solutions, and recommending next steps. • Maintain accurate records of communications, work orders, and maintenance activity in the system. • Work closely with all Pods to ensure maintenance issues are addressed promptly and service levels are consistently met.
Job Requirements
- 2+ years of experience in maintenance coordination or a similar role in property management or real estate.
- Strong troubleshooting skills and ability to make quick, informed decisions.
- Excellent written and verbal communication skills in English (client/vendor/tenant facing).
- Proven ability to handle multiple priorities and meet deadlines.
- Strong organizational and follow-up skills.
- Comfortable working remotely and managing communication across multiple teams.
- Familiarity with property management software or maintenance ticketing systems preferred.
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