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Clever Real Estate

The best solutions for every step of your real estate journey.

Home Concierge Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 51-200Since 2017H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$45K - $47K / year

Seniority

Senior

High SchoolEnglish

Job Description

Home Concierge Specialist

Clever Real Estate

• Dial up to 80 calls daily with customers expecting communication from Clever • Educate home buyers and sellers on Clever’s process • Discover customer needs, provide guidance, answer questions about Clever’s services • Collect and verify key customer details for accurate data transfer • Collaborate with internal team members for smooth handoffs • Follow up with customers to confirm needs are met by agents • Deliver a 5-star, world-class experience for every customer

Job Requirements

  • Real estate experience is a plus but not required
  • Experience in sales, customer service, or a call-center environment
  • Comfort in a remote support environment with high call volume
  • Strong verbal and written communication skills
  • Ability to work independently and manage time effectively
  • Ability to maintain a set work schedule
  • Growth mindset – eager to learn and improve
  • Ability to multi-task while having robust conversations with customers

Benefits

  • Medical, dental, vision, and life insurance
  • 18 days of PTO plus 10 paid holidays
  • Annual budget for learning and career growth
  • Paid sabbaticals to celebrate major milestones
  • Exclusive access to Clever homeownership perks
  • Support for your remote workspace
  • Retirement plan administered through Guideline
  • 6–12 weeks of paid parental leave
  • Free counseling sessions and optional weekly meditation

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