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Home Concierge Specialist
Location
United States
Posted
2 days ago
Salary
$45K - $47K / year
Seniority
Senior
Job Description
Home Concierge Specialist
Clever Real Estate
• Dial up to 80 calls daily with customers expecting communication from Clever • Educate home buyers and sellers on Clever’s process • Discover customer needs, provide guidance, answer questions about Clever’s services • Collect and verify key customer details for accurate data transfer • Collaborate with internal team members for smooth handoffs • Follow up with customers to confirm needs are met by agents • Deliver a 5-star, world-class experience for every customer
Job Requirements
- Real estate experience is a plus but not required
- Experience in sales, customer service, or a call-center environment
- Comfort in a remote support environment with high call volume
- Strong verbal and written communication skills
- Ability to work independently and manage time effectively
- Ability to maintain a set work schedule
- Growth mindset – eager to learn and improve
- Ability to multi-task while having robust conversations with customers
Benefits
- Medical, dental, vision, and life insurance
- 18 days of PTO plus 10 paid holidays
- Annual budget for learning and career growth
- Paid sabbaticals to celebrate major milestones
- Exclusive access to Clever homeownership perks
- Support for your remote workspace
- Retirement plan administered through Guideline
- 6–12 weeks of paid parental leave
- Free counseling sessions and optional weekly meditation
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