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Home Concierge Specialist – International
Location
Saint Lucia
Posted
2 days ago
Salary
$7 - $9 / hour
Seniority
Senior
Job Description
Home Concierge Specialist – International
Clever Real Estate
• Dial up to 80 calls daily (depending on seasonality) with customers who are expecting communication from Clever. • Educate home buyers and sellers on Clever’s process, clearly communicating our value proposition. • Discover customer needs, provide guidance, answer questions about Clever’s services, and connect customers with the right solutions. • Collect and verify key customer details to ensure accurate data is passed to our network of real estate agents. • Collaborate with internal team members to ensure smooth handoffs through text introductions or live transfers. • Follow up with existing customers to confirm their needs are being met by agents. • Deliver a 5-star, world-class experience for every customer at every touchpoint.
Job Requirements
- Real estate experience is a plus but not required.
- Experience in sales, customer service, or a call-center environment.
- Comfort in a remote support environment with high call volume.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Growth mindset – eager to learn and improve.
- Ability to multi-task while having robust conversations with customers
Benefits
- No benefits, as this is a contractor role
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