• Provides direct patient care for MAT, substance use and other psychiatric disorders via telemedicine • Works closely with Eleanor Health Operations Managers, Lead Clinician, and other team members to ensure seamless integration of medical services with whole-person support services • Contributes to a unique and attractive culture that values mission-orientation, proactive initiative, ethical behavior, and collaboration • Ensures medical care and documentation are in compliance with all applicable state and federal laws, regulations and CARF accreditation standards • Participates in continuous quality improvement (CQI) initiatives

• Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. • Perform risk assessments including physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. • Consult with underwriters to determine account and risk acceptability. • Provide verbal and written correspondence to underwriting. • Work with agents to foster and develop relationships and to secure new business. • Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations.

• Develop comprehensive course syllabus, learning objectives, and script • Collaborate weekly with the DavidsonX course development team via Zoom • Adhere to project timelines and development schedule • Participate in a live course filming day at Davidson College

• Proactively drive project success, including working closely with cross-functional study leadership to develop and implement operational strategies. • Identify and mitigate clinical risks, as well as contribute to the development of the quality risk management plan. • Provide skilled review of study protocols and other study materials (e.g. CRF). • Develop and manage clinical operations timelines, metrics, resourcing, budget and activities. • Develop monitoring tools and plans. • Accountable for operational aspects of planning and oversight of site performance in accordance with departmental productivity expectations. • Create and conduct training sessions including investigator meetings, conferences, and team trainings. • Determine and drive the study start up process (track and report progress, review data), ensuring that all sites are selected and supplies provided in accordance with study expectations. • Provide status updates to project management and sponsors. • Lead regular clinical team teleconferences. • Work effectively with Site staff, as needed, serving as an escalation point for CRAs as issues arise. • Manage clinical Site communication and documentation of decisions, including mass correspondence to sites regarding study updates. • Participate in the RFP process, including internal and external business development meetings. • Review monitoring visit reports and ensure finalization is within contractual timeline. • May assist Project Managers with project management tasks as assigned. • Support the management and development of In-house CRAs and CRAs.