• Conduct in-home infusion therapy visits with patients according to the plan of care. • Prepare clinical/nursing notes and document patient interventions in both clinical and non-clinical records consistently. • Act as a clinical resource, working collaboratively with other pharmacy departments. • Maintain knowledge of drug side effects and interactions. • Offer telephone and in-person patient education on therapy protocols, drug side effects, and home infusion procedures. • Ensure patients understand their therapy plans, medications, and the importance of adherence. • During initial and ongoing consultations, serve as a patient liaison between the patient, their family, and the pharmacy to ensure a seamless therapy process. • Perform comprehensive, initial, and periodic head-to-toe assessments for patients and initiate preventative and rehabilitative care. • Use health assessment data, and input from the agency team, the physician, the patient, and the family to determine patient needs. • Manage patient and family expectations regarding services, outcomes, and discharge goals. • Establish primary and secondary diagnoses based on patient assessment and home health care focus. • Develop care plans with skilled interventions, medical supplies, and necessary services to meet goals. • Regularly evaluate patient progress, in collaboration with team members, and revise care plans as needed. • Perform other duties as assigned.

• Build and maintain integrations with major CRM platforms (Salesforce, HubSpot, Pipedrive) and HRM systems (BambooHR, Personio, Deel, Workday) • Own the integration patterns and shared libraries for CRM/HRM connectors • Work directly with customers during onboarding to configure and troubleshoot their integrations • Document APIs and integration approaches so the team can scale knowledge • Triage and resolve integration-related production issues • Partner with Product to prioritise which connectors to build next based on customer demand

• Provide nutrition counseling and support to a diverse patient population—developing realistic, personalized nutrition care that drives real progress • Counseling patients in-clinic and virtually using evidence-based nutrition practices • Collaborating with a supportive team of dietitians and clinic staff • Preparing for and documenting patient sessions • Patients have access to a tailored app, which provides RD insight into patients food logging, with an emphasis on mindful eating • Engaging in regular trainings and team meetings • Managing your own schedule and follow-ups

• Employ diagnostic methodologies to determine repairs required over the telephone and on site. • Explain diagnosis and needed repairs to non-mechanical individuals. • Efficiently plan and manage repairs and scheduled maintenance. • Complete the various service documents clearly within the prescribed time. • Order parts needed to repair and maintain equipment. • Follow procedures for Warranty work and parts crediting. • Promote Manulift values to existing and potential clients. • Perform other duties as assigned.