• Participate in the development of strategic plans, goals, and objectives, ensuring alignment with those of Market Operations and company. • Work with senior management to define documentation accuracy goals and objectives. • Manage and appraise the accuracy and completeness of all customer paperwork within the hub, determining and directing corrective action as needed. • Define and implement paperwork best practices to ensure compliance with applicable regulatory standards. • Continuously evaluate team effectiveness and hub level success in fields of paperwork accuracy and overall customer satisfaction. • Provide guidance and performance feedback to Paperwork Specialists, Customer Advocates, and market leadership to ensure effective paperwork procedures are in place. • Assess any process gaps and problem solve solutions efficiently, utilizing expertise and leveraging cross-functional teams. • Assist with customers as needed via phone, email, and text to obtain information necessary to accurately complete customer paperwork and vehicle titling and registration. • Partner with the Regulatory Compliance team to create and maintain compliance best practices within your hub. Track regulatory compliance success to determine and implement training requirements. • Work closely with local regulatory agencies and/or partners to receive, generate, and submit paperwork in compliance with local requirements. • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.

• Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. • It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix. • In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. • Other duties as assigned.

• Performing general to complex repairs on all makes and models, ranging from timing belts and suspension systems to heavy engine work. • Diagnosing and repairing advanced vehicle electrical issues, including work on electric and hybrid vehicles. • Completing repairs for wheel bearings and axles, as well as vehicle climate control systems including ACs and heater cores.

• Perform preventive, predictive, and corrective maintenance on base building systems including HVAC, electrical distribution, plumbing, dock equipment, and building envelope components • Travel routinely between assigned facilities to execute maintenance plans, inspections, and repairs • Act as the primary technical owner for facility infrastructure systems within the assigned district • Diagnose equipment and system deficiencies, determine appropriate corrective actions, and execute or coordinate repairs • Conduct routine facility rounds and inspections to identify risks, compliance concerns, and deferred maintenance • Coordinate, dispatch, supervise, and quality-check contractors and service vendors, including verifying scope, permits, safety compliance, and workmanship • Maintain accurate CMMS documentation including work orders, inspections, asset history, and follow-up actions • Serve as first-level escalation for facility issues and emergencies, coordinating response activities to protect personnel, assets, and operations • Support facility uptime during peak operations, critical events, and emergency situations • Perform minor mechanical, electrical, or conveyor-related repairs when necessary to support operations until specialized resources arrive • Communicate regularly with operations leadership, safety teams, and district management regarding facility conditions and priorities • Ensure compliance with all LGSTX, customers, OSHA, local, state, and federal safety and regulatory requirements