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PrimeSync

Your Strategic Partner for Next-Gen CX

Team Leader

GeneralGeneralFull TimeRemoteSeniorTeam 51-200Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

1 day ago

Salary

0

Seniority

Senior

High School3 yrs expEnglish

Job Description

Team Leader

PrimeSync

• Lead and manage a team of customer service representatives. • Monitor team performance and provide feedback and coaching. • Handle escalated customer inquiries and issues. • Collaborate with management to identify process improvement opportunities.

Job Requirements

  • Minimum 3 years of experience as a Team Leader in a BPO or similar environment.
  • Candidates must be from the Philippines.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to thrive in a fast-paced, remote work environment.

Benefits

  • Competitive salary
  • 100% Remote work set-up.
  • Opportunities for professional development and career growth.

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