Your Strategic Partner for Next-Gen CX
Team Leader
Location
Philippines
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Team Leader
PrimeSync
• Lead and manage a team of customer service representatives. • Monitor team performance and provide feedback and coaching. • Handle escalated customer inquiries and issues. • Collaborate with management to identify process improvement opportunities.
Job Requirements
- Minimum 3 years of experience as a Team Leader in a BPO or similar environment.
- Candidates must be from the Philippines.
- Strong leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, remote work environment.
Benefits
- Competitive salary
- 100% Remote work set-up.
- Opportunities for professional development and career growth.
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