• Validate AI outputs using computational methods - simulations, structural analysis, database cross-referencing • Translate AI predictions into executable protocols for cloud labs (Emerald, Strateos) or technical specs for CROs • Build and maintain validation pipelines that catch errors before they waste lab resources • Manage the "hand-off" between digital predictions and physical experiments • Transform JSON outputs from our agents into experimental protocols and validation workflows

• Own Bio’s portfolio-level scientific direction • Review projects launching on Bio Protocol, maintain a clear portfolio view of what's strongest and most promising • Translate AI outputs into lab-validated science • Work closely with Bio's AI team to take AI-generated hypotheses and move them into experimental validation • Design and oversee the processes that turn computational insights into real, testable scientific results • Build scalable processes to assess scientific credibility, risk, and potential across projects. • Develop and execute a strategy to bring world-class researchers into Bio's ecosystem. • Represent Bio's scientific credibility externally.

• Lead and manage a team of customer service representatives. • Monitor team performance and provide feedback and coaching. • Handle escalated customer inquiries and issues. • Collaborate with management to identify process improvement opportunities.

• Assist and support administrative activities within the department to ensure the area’s bureaucratic processes run smoothly; • Interact with other departments and company employees to optimize the overall workflow of the department; • Organize and maintain departmental files, ensuring order and agility in handling documentation; • Prepare and issue reports related to matters pertinent to the area, according to specific needs; • Assist the Account Manager with extracting inventory reports and monitor the progress of customer orders.