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Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!
Senior Solutions Architect - Omnichannel
Location
United States
Posted
28 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solutions Architect - Omnichannel
Five Below
Role Description Five Below is seeking a Sr Solutions Architect to lead the design and implementation of our enterprise omnichannel initiatives, with a primary focus on Manhattan Active Omni (MAO) and the broader omnichannel order lifecycle. This role defines and drives end-to-end architecture for: - Order capture - Distributed order management (DOM) - Fulfillment orchestration - Inventory visibility - Post-purchase experiences This role mandates active use of AI productivity tools - including Cursor, Claude, Glean, and equivalent platforms - to accelerate delivery and model best practices for the broader engineering organization. Key Responsibilities - Omnichannel Architecture & Strategy - Define and own the enterprise omnichannel architecture, aligning with Five Below's business priorities and multi-year technology roadmap. - Develop reference architectures, integration patterns, and design standards for order management, fulfillment orchestration, and inventory availability. - Translate retail business problems into scalable omnichannel solution blueprints. - Partner with business, product, and engineering leaders to identify and prioritize high-impact omnichannel capabilities. - Champion API-first, event-driven, and microservices design principles. - Manhattan Active Omni Design & Implementation - Lead the architecture, configuration, and implementation of Manhattan Active Omni. - Design order routing, sourcing rules, fulfillment workflows, and exception management. - Establish configuration and extension standards for Manhattan Active Omni. - Define upgrade, patch, and release management standards for Manhattan Active Omni environments. - Evaluate and advise on adjacent platform expansions. - System Integration & API Design - Architect end-to-end integration patterns connecting OMS to all upstream and downstream retail systems. - Define API standards for order, inventory, fulfillment, and return data flows. - Design real-time inventory visibility solutions. - Lead integration design for carrier management and third-party logistics partners. - Establish integration governance. - Fulfillment & Store Operations Architecture - Architect fulfillment capabilities on Manhattan Active Omni Store Fulfillment. - Design the distributed order management (DOM) logic. - Define returns and reverse logistics architectures. - Partner with Store Technology and Operations. - Drive fraud management and payment capture architecture. - Performance, Scalability & Observability - Define non-functional requirements (NFRs) for all OMS and omnichannel systems. - Establish an observability framework for omnichannel systems. - Design load testing, capacity planning, and peak readiness strategies. - Partner with Platform Engineering to embed observability. - Establish runbooks and automated alerting for critical failure scenarios. - Data Architecture & Reporting - Define the omnichannel data model. - Architect data pipelines that feed omnichannel operational metrics. - Partner with Data Engineering to ensure order and fulfillment data availability. - Define data governance standards for omnichannel datasets. - Technology Evaluation, Governance & Vendor Management - Lead build-vs-buy-vs-configure decisions for omnichannel capabilities. - Evaluate and recommend platform investments. - Define vendor selection criteria and lead RFP/POC processes. - Establish technology governance. - Partner with Security, Legal, and Enterprise Architecture. - Technical Leadership & Delivery - Work closely with Software Engineers, Integration Engineers, QA, and platform teams. - Provide hands-on guidance during implementation phases. - Lead architectural reviews and design sessions. - Mentor and upskill engineering teams. - Align delivery roadmaps with business program timelines. Qualifications - 9+ years of experience in software or enterprise architecture. - 5+ years focused on Order Management, Omnichannel, or Supply Chain systems in retail or e-commerce. - Hands-on experience implementing or architecting Manhattan Active Omni. - Deep understanding of omnichannel fulfillment models. - Strong expertise in API design and integration architecture. - Experience integrating OMS with adjacent retail systems. - Demonstrated experience designing distributed order management (DOM) and inventory availability solutions. - Working knowledge of retail data models. - Experience with cloud platforms and cloud-native architectural patterns. - Established practice of using AI productivity tools. - Excellent communication skills. Preferred Qualifications - Experience with Commercetools, Salesforce Commerce Cloud, or equivalent. - Familiarity with Manhattan WMS, Blue Yonder WMS, or equivalent. - Experience with Aptos POS, NCR, Oracle Xstore or equivalent. - Knowledge of carrier management platforms. - Experience with customer-facing order tracking and self-service returns. - Experience leading enterprise platform programs. - Contributions to omnichannel or retail technology communities. What Success Looks Like in Year One - Delivered a well-documented enterprise omnichannel architecture. - Manhattan Omni Order Management and Store Fulfillment are fully implemented or materially advanced. - At least two high-priority omnichannel capabilities have been successfully launched. - Integration patterns, API contracts, and data standards are documented and adopted. - An observability and monitoring framework is in place. - Recognized as the go-to omnichannel architecture authority. Benefits Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! Company Description Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity.
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