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Senior Product Researcher
Location
Switzerland
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior Product Researcher
Frontify
• Partner with product trios to deliver timely, decision-ready research that informs product strategy and development. • Plan and conduct qualitative research, including customer interviews, synthesis, and structured analysis. • Perform competitive and market research to help teams understand trends, opportunities, and emerging customer needs. • Design, build, and maintain AI-assisted workflows that improve research operations, including recruitment, synthesis, analysis, and reporting. • Create reusable research tools, templates, and frameworks that enable product teams to answer common research questions independently. • Establish quality standards and validation processes that ensure AI-generated outputs are grounded in real evidence and sound research practices. • Improve how research is captured, shared, and reused across the organization. • Present findings in ways that build genuine empathy for users — turning data and interviews into stories that stick and drive decisions. • Collaborate closely with Product Managers, Designers, Data Scientists, and Engineers to connect customer insights with product outcomes. • Proactively identify opportunities to increase the impact, efficiency, and scalability of research at Frontify. • Balance multiple priorities across teams while maintaining a high bar for rigor, quality, and speed.
Job Requirements
- 5+ years of experience in product research, user research, market research, or a related discipline within SaaS or technology environments.
- Extensive experience conducting qualitative research and translating findings into actionable recommendations.
- Strong analytical thinking and a hypothesis-driven approach to problem solving.
- Experience conducting competitive and market research using reliable, evidence-based methods.
- Natural storyteller with excellent presentation skills.
- Comfortable working alongside quantitative researchers, product managers, product designers, and engineers.
- Understanding of where automation can create leverage and where human judgment remains essential.
- Experience building, improving, or experimenting with AI-enabled workflows, research operations, or automation tools; experience with platforms such as n8n is a plus.
- Thrive in highly autonomous environments with the ability to define priorities and drive initiatives forward independently.
- Enjoy working cross-functionally, sharing work early, incorporating feedback, and helping teams learn quickly.
- Fluent in English.
Benefits
- A minimum of 25 days annual leave per year
- Parental, family care, and bereavement leave
- Daily sickness benefits and accident insurance
- Paid educational and wellbeing days off
- Wellbeing, learning and development, and commuter allowance
- Home office setup budget
- Pension fund: contributions paid 60% by us and 40% by you
- Access to exclusive perks and discounts from hundreds of top brands
- Workation: Work from inspiring locations around the world for up to 45 days per year!
- Invite to our summer company meet-up
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