• Partner with product trios to deliver timely, decision-ready research that informs product strategy and development. • Plan and conduct qualitative research, including customer interviews, synthesis, and structured analysis. • Perform competitive and market research to help teams understand trends, opportunities, and emerging customer needs. • Design, build, and maintain AI-assisted workflows that improve research operations, including recruitment, synthesis, analysis, and reporting. • Create reusable research tools, templates, and frameworks that enable product teams to answer common research questions independently. • Establish quality standards and validation processes that ensure AI-generated outputs are grounded in real evidence and sound research practices. • Improve how research is captured, shared, and reused across the organization. • Present findings in ways that build genuine empathy for users — turning data and interviews into stories that stick and drive decisions. • Collaborate closely with Product Managers, Designers, Data Scientists, and Engineers to connect customer insights with product outcomes. • Proactively identify opportunities to increase the impact, efficiency, and scalability of research at Frontify. • Balance multiple priorities across teams while maintaining a high bar for rigor, quality, and speed.

• Coordinate and plan heritage research mandates • Supervise research activities and historical analysis • Contribute to the drafting of study reports and recommendations • Oversee the production of deliverables and ensure their quality • Plan field activities and logistical requirements • Participate in project kickoff and follow‑up meetings • Ensure deadlines and project objectives are met

• Build and scale routing and allocation decision systems • Iterate on optimization frameworks • Build and productionize ML-driven routing systems • Work directly with partner teams • Uphold high standards for production quality

• Interface with recently elected prosecutors, national organizations, academics and justice system leaders • Research and draft briefing papers and assemble informational materials, including development and review of data, survey information, technical assistance materials, and protocols modeling new thinking in prosecutive practices • Assist FJP staff with information gathering from prosecutors, academics and other subject matter experts in regard to prosecutive best practices, juvenile justice issues, strategies for reducing incarceration, diversion and bail reform, enhancing transparency and accountability, addressing justice system inequities, and fortifying community trust • Work with FJP staff to plan, structure, and organize in-person and remote gatherings to enable newly elected prosecutive leaders to learn from each other – and from other experts in the field • Work with FJP staff to help develop and conduct interviews, oversee surveys and provide assistance and support to prosecutive leaders who are part of the FJP network • Work with FJP staff to help develop, promote and oversee opportunities for academic collaborations • Work with FJP staff to help develop and update project management and tracking tools and mechanisms • Work with FJP staff to identify and promote other learning opportunities and partnerships that can enhance the ability of FJP prosecutive leaders to learn about and implement new justice system practices and thinking